5 stars
Kempinski Hotel Suzhou
1 Guobin Road, Suzhou Industrial Park, Suzhou 215021, China
Suzhou, China
See location+86 512 6289 7888Photos of Kempinski Hotel Suzhou
Overview
Luxury Suzhou hotel in Suzhou Industrial Park with 3 restaurants Along with 3 restaurants, this hotel has a marina and a full-service spa. WiFi in public areas is free. Other amenities include an indoor pool, a health club, and a bar/lounge. Kempinski Hotel Suzhou offers 458 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and minibars (stocked with some free items). Each accommodation is individually furnished. Beds feature down comforters. 40-inch LCD televisions come with satellite channels and video-game consoles. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Suzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. A marina and a health club are featured at the hotel. 10 spa tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center. Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Kempinski Hotel Suzhou
- Adults only
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Bicycle hire
- Game room
- Golf
- Cycling
- Beauty salon
- Mini-golf
- Pool table
General
- Seating area
- Slippers
- Interconnected room(s) available
- Soundproof rooms
- Lockers
- Telephone
- Storage available
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Pool and spa
- Spa and wellness centre
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Air-conditioned
Accessibility and suitability
- Disabled access
- Adults only
- Lift
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Parking and transportation
- Airport shuttle
- Shuttle service (additional charge)
Outdoor
- Grill
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Media and entertainment
- Cable or satellite TV
Reviews of Kempinski Hotel Suzhou
8.0
Very good
68 verified ratings
Wonderful
24
Very good
17
Good
11
Okay
1
Fair
7
Mediocre
4
Poor
4
Summary of reviews
Guests say
Guests appreciate the cleanliness of the hotel and the wonderful pool facilities, making their stay enjoyable. However, there are notable concerns regarding the service, especially during late hours, with some guests experiencing delays and unavailability of staff. Overall, the hotel offers a pleasant experience but could improve on service during nighttime.AI-generated from customer reviews
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Location
1 Guobin Road, Suzhou Industrial Park, Suzhou 215021
What's nearby
- Jinji Lake3 km
- Suzhou Ferris Wheel3.5 km
- Suzhou Harmony Times Square3.9 km
- Suzhou Culture and Arts Center4.4 km
- Couples Retreat Garden6.9 km
- Master of the Nets Garden7 km
- Suzhou Confucian Temple7.3 km
- Guanqian Street7.8 km
- Lion Grove Garden8.4 km
- Suzhou Museum8.6 km
- Mountain Villa with Embracing Beauty9.3 km
- Garden of Cultivation9.8 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Kempinski Hotel Suzhou
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Kempinski Hotel Suzhou
Nearby hotels and places to stay
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See most recommended stays in SuzhouGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 10.3 km |
Nearest airport | Wuxi |
Distance to airport | 34.8 km |