Hotel was old and lacked amenities. Towels were so used they looked gray. Overall felt grimy and not clean.
4 stars
Hôtel Mercure Strasbourg Centre
Photos of Hôtel Mercure Strasbourg Centre
Overview
The Mercure Strasbourg Centre welcomes you to the heart of the city. The proximity to the historic center gives you a view of the cathedral and chance to take in the beautiful panorama from our seventh floor terrace. Guests can also enjoy the view during breakfast in the connected room. For business travelers, the hotel has a fully equipped meeting room.
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Amenities at Hôtel Mercure Strasbourg Centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Lowered sink
- Non-feather pillow
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Dining
- Electric kettle
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
General
- Quiet street view
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Bicycle hire
- Beauty salon
Parking and transportation
- Parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Reviews of Hôtel Mercure Strasbourg Centre
7.4
Good
1017 verified ratings
Wonderful
243
Very good
255
Good
232
Okay
95
Fair
93
Mediocre
48
Poor
51
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting it was convenient for exploring the city. However, many reviews highlighted significant issues with cleanliness and maintenance, with reports of dirty rooms and bathrooms. Service was also criticized, particularly during check-in and room changes, leading to a less than satisfactory experience for several guests.AI-generated from customer reviews
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7.4 out of 10
152 reviews
8 out of 10
8 reviews
6.5 out of 10
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2 out of 10
1 review
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Location
25 rue Thomann, 67000 Strasbourg, Bas-Rhin
What's nearby
- Grande Île18 m
- Église protestante Saint-Pierre-le-Jeune104 m
- Place Kléber134 m
- Opéra National du Rhin0.5 km
- Cathédrale Notre-Dame de Strasbourg0.5 km
- Palais du Rhin0.6 km
- Musée de l’Œuvre Notre-Dame0.6 km
- Musée des Beaux-Arts de Strasbourg0.6 km
- Rohan Palace0.7 km
- Palais Rohan0.7 km
- Musée Tomi Ungerer0.7 km
- Barrage Vauban0.8 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hôtel Mercure Strasbourg Centre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.0 |
|---|---|
Distance to city centre | 1.4 km |
Nearest airport | Strasbourg Entzheim |
Distance to airport | 10.1 km |