Overview

Hotel Bencoolen

47 Bencoolen Street, Singapore 189626, Singapore
+65 6336 0822

AED 265+

Overall guest ratings

7.2/10 Good
Based on 1,251 reviews

Review highlights

  • 9.2
  • 8.6
  • 4.6
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    Hotel Bencoolen puts you in a great location, within just a 10-minute walk of National Museum of Singapore and Peranakan Museum. Guests can relax at the spa tub, work out at the fitness center, or grab a bite to eat at the coffee shop/café. There's an outdoor pool, and rooms offer LCD TVs and refrigerators.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Concierge service
    • Room service
    • Outdoor pool
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.2 Good
    Based on 1,251 reviews
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.1 "91% said the concierge service was amazing."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.2 "Internet is average."
    • 5.1 "Food is average."
      6.3 "63% thought the dining experience was appropriate."
    • 4.6 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.1 "Air conditioning was criticized by 69%."
      1.5 "85% said the bathroom was dirty."
      1.1 "For 89%, the rooms looked old."
      2.5 "75% had problems with the shower."
      1.8 "82% found problems with the furniture."
      3.8 "62% were unhappy with the view."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.2 "For 78%, the lobby entrance was sub-standard."
      0.6 "94% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 3.7 "Breakfast is below average."
    • 2.5 "Bar is disappointing."
    • 2.5 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    Based on 537 reviews
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.2 "92% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 5.0 "Internet is average."
    • 5.0 "Average cleanliness."
      1.4 "86% said the bathroom was dirty."
    • 4.9 "Disappointing food."
    • 3.9 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.8 "Air conditioning was criticized by 72%."
      2.2 "78% had problems with the shower."
      1.0 "For 90%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
    • 2.2 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 312 reviews
    • 9.1 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.7 "Good value."
    • 5.6 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.4 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.3 "Food is average."
    • 4.3 "Not very comfortable."
      3.4 "66% said rooms were small."
      2.9 "71% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
    • 3.8 "Breakfast is below average."
    • 2.7 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    5.9 OK
    Based on 25 reviews
    • 8.8 "Location is great."
    • 8.7 "Great service."
    • 4.5 "Rooms are not good."
    • 4.1 "Not very comfortable."

    Overall rating

    7.0 Good
    Based on 375 reviews
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 5.1 "Internet is average."
    • 4.8 "Disappointing food."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 4.6 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    • 4.5 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.1 "Air conditioning was criticized by 69%."
      1.0 "90% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      2.5 "75% had problems with the shower."
      1.5 "85% said the bathroom was dirty."
    • 3.8 "Breakfast is below average."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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