Pros (+) Good breakfast buffet and friendly restaurant staff
Cons (-) Mezzo, the in-house Italian restaurant, was a big disappointment. Overpriced and just very mediocre food. Super slow elevators and dark, dated rooms. Disappointing stay overall.
5 stars
Sheraton Shenzhen Futian Hotel
Great China International Exchange Square, No.1 Fuhua Road, Shenzhen, Shenzhen 518048, China
Shenzhen, China
See location+86 755 8383 8888Photos of Sheraton Shenzhen Futian Hotel
Overview
Located in the heart of Shenzhens business and shopping district, Sheraton Shenzhen Futian Hotel is only moments away from your travel needs. Five minutes walk to Shenzhen Convention and Exhibition Center while 10 minutes’ walk to Futian High-speed Railway Station, from which only takes 15minutes to Hong Kong West Kowloon Railway Station. Futian Checkpoints, 2 subway station from Convention Center Metro Station, where hotel locates, while Huanggang Checkpoint and Luohu Checkpoint are both within a 15-minute drive away. Our hotel has 354 well-appointed rooms and 21 meeting rooms equaling up to 8,000 square meters of function space. Enjoy buffet-style dishes of international cuisines at The Exchange Restaurant and enjoy a refreshment from Afterwardz Lobby Bar. Boost yourself in our well-equipped Fitness Centre or relax in our spacious indoor and outdoor swimming pool. Discover the glamour of Shenzhen during your stay at Sheraton Shenzhen Futian Hotel
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Sheraton Shenzhen Futian Hotel
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Free parking
- Business centre
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Dining
- Minibar
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Coffee shop
Bathroom
- Shared bathroom
- Shower
- Additional bathroom
- Bathtub
- Hairdryer
- Toilet
- Toothbrush
- Bathrobe
- Private bathroom
General
- Quiet street view
- Executive lounge access
- Seating area
- Garden view
- Slippers
- Landmark view
- Telephone
- City view
- Storage available
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Disabled access
- Lift
- Pets not allowed
- Upper floors accessible by lift
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Pool and spa
- Spa
- Indoor pool
- Outdoor pool
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Media and entertainment
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Parking and transportation
- Free parking
Outdoor
- Garden
Bedroom
- Alarm clock
Things to do
- Bicycle hire
Reviews of Sheraton Shenzhen Futian Hotel
7.9
Good
465 verified ratings
Wonderful
200
Very good
83
Good
73
Okay
44
Fair
29
Mediocre
13
Poor
23
Summary of reviews
Guests say
Guests generally appreciated the hotel's convenient location, with easy access to shopping and dining options. However, many reviews highlighted issues with service, particularly regarding the professionalism of staff and the cleanliness of the rooms and facilities. The pool and gym facilities were also criticized for their maintenance and service levels. Overall, while the hotel has potential, improvements in service and cleanliness are necessary for a better guest experience.AI-generated from customer reviews
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Score by provider
7.9 out of 10
47 reviews
8.1 out of 10
7 reviews
All reviews
Location
Great China International Exchange Square, No.1 Fuhua Road, Shenzhen, Shenzhen 518048
What's nearby
- Shenzhen Cultural Center1.5 km
- Huanggang Port2.6 km
- SEG Plaza2.7 km
- Shenzhen Stadium4.4 km
- Kingkey 1004.6 km
- Shun Hing Square5.1 km
- Luohu Commercial City5.9 km
- Dongmen Commercial Area6.1 km
- Panglin Plaza6.2 km
- Happy Valley7.7 km
- China Folk Culture Village7.9 km
- Overseas Chinese Town8.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton Shenzhen Futian Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.5 |
|---|---|
Distance to city centre | 0.5 km |
Nearest airport | Shenzhen |
Distance to airport | 27.2 km |