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City Hotel Shanghai

5-7 Shan Xi Road South, Shanghai 200020, China
+86 216 255 1133

AED 232+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.1/10 Excellent
Based on 6,001 reviews

Review highlights

  • 9.1
  • 7.6
  • 7.3
  • 4.8

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    A stay at City Hotel Shanghai places you in the heart of Shanghai, minutes from Shanghai Exhibition Center and close to Jing An Temple. This hotel is within close proximity of Plaza 66 and CITIC Square.

    Rooms

    Make yourself at home in one of the 272 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

    Dining

    Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 6,001 reviews
    • 9.1 "Terrific location."
    • 7.6 "Good breakfast."
    • 7.3 "Good service."
    • 7.2 "Good pool."
    • 6.0 "Sufficient wellness & sports facilities."
    • 4.8 "Rooms are not good."
    • 3.1 "Quite uncomfortable."
    • 2.2 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,260 reviews
    • 8.5 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% enjoyed the restaurants & bars nearby."
      8.6 "City centre within easy reach, said 86%."
    • 7.2 "Good pool."
    • 6.9 "Breakfast is mediocre."
    • 6.1 "Sufficient wellness & sports facilities."
      6.6 "For only 66%, the fitness area was satisfactory."
    • 5.7 "Rooms are ok."
    • 5.4 "Service is ok."
      6.5 "Only 65% thought the service was professional."
      6.6 "Housekeeping was ok, according to 66%."
    • 5.1 "Average value."
    • 2.9 "Disappointing internet connection."
      3.2 "68% said the wifi quality was bad."
      2.2 "78% thought it was overpriced."
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    Overall rating

    7.9 Good
    Based on 720 reviews
    • 8.8 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      9.9 "99% liked the proximity to shopping."
    • 8.2 "Breakfast is good."
    • 7.7 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 7.2 "Good pool."
    • 5.2 "Average value."
    • 4.2 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
    • 3.8 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 2.9 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      3.1 "69% didn't like the uncomfortable beds."
    • 2.4 "Disappointing internet connection."
      1.7 "83% thought it was overpriced."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 2,760 reviews
    • 9.3 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.9 "99% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
      9.2 "92% thought it was clean."
    • 7.8 "Good breakfast."
    • 7.6 "Good pool."
    • 7.5 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.4 "Sufficient wellness & sports facilities."
      6.8 "For only 68%, the fitness area was satisfactory."
    • 5.5 "Average value."
    • 4.7 "Rooms are not good."
      1.4 "86% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      4.8 "52% said the bathroom was dirty."
      2.0 "Air conditioning was criticized by 80%."
    • 2.6 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      2.4 "76% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
    • 1.8 "Disappointing internet connection."
      1.7 "83% thought it was overpriced."
    View all review categories

    Overall rating

    7.5 Good
    Based on 1,260 reviews
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
      8.7 "City centre within easy reach, said 87%."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 7.2 "Good pool."
    • 7.1 "Good breakfast."
    • 6.8 "Service is ok."
      6.8 "Only 68% thought the service was professional."
      5.4 "54% said the reception staff was ok."
      6.0 "Housekeeping was ok, according to 60%."
    • 5.7 "Sufficient wellness & sports facilities."
      6.6 "For only 66%, the fitness area was satisfactory."
    • 5.4 "Rooms are ok."
    • 4.9 "Value below average."
      1.7 "83% thought it was overpriced."
    • 2.2 "Disappointing internet connection."
      1.7 "83% thought it was overpriced."
      2.8 "72% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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