Overview

Comfort Hotel Sendai West
Top City Hotel

3-5-11 Chuo, Aoba-ku, Sendai 980-0021, Japan
+81 222 177 112

AED 262+

Overall guest ratings

8.3/10 Excellent
Based on 1,742 reviews

Review highlights

  • 9.4
  • 8.8
  • 8.6
  • 6.5

Good to know

  • Great reception
  • Comfortable beds
  • Fair breakfast prices
  • Train station is close

Nearby

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    About

    Get rested and ready for anything at the Comfort Hotel Sendai West, conveniently located in the center of the city, providing easy access to many nearby points of interest like the Sendai City Museum, the Zuihoden Mausoleum, Aoba Castle and the Fullcast Stadium Miyagi baseball park. Tohoku University is just minutes away. Amenities include free continental breakfast, free coffee, a newsstand, valet cleaning services and laundry facilities and free WiFi. All spacious guest rooms are air conditioned and come equipped with hair dryers with negative ions, refrigerators, pocket coil mattresses, warm water shower toilets and 20-inch LCD TVs with movies on demand. Book now.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Laundry service
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 1,742 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
      9.1 "Great parking, according to 91%."
      8.9 "City centre within easy reach, said 89%."
      10.0 "Near to public transport, according to 100%."
      7.3 "Easily accessible by car, said 73%."
      10.0 "100% liked the proximity to sightseeing."
      8.0 "80% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      8.9 "89% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.6 "Breakfast is good."
      9.4 "94% were happy with the price of the breakfast."
    • 7.9 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.2 "82% thought it was clean."
    • 7.0 "Nice rooms."
      5.2 "Only 52% said rooms were big enough."
      6.9 "For 69%, maintenance was acceptable."
      5.3 "Only 53% thought the shower was ok."
    • 6.5 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.9 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 3.8 "Wellness & sports facilities were not very nice."
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    Overall rating

    8.2 Excellent
    Based on 243 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.0 "90% liked the proximity to shopping."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.7 "Good value."
      9.5 "95% were happy with the price of the breakfast."
    • 8.6 "Breakfast is good."
      9.5 "95% were happy with the price of the breakfast."
    • 8.0 "Generally very clean."
      7.5 "75% said rooms were clean."
      8.3 "83% thought it was clean."
    • 6.3 "Rooms are ok."
    • 4.8 "Not very comfortable."
      4.2 "58% said rooms were small."
      1.2 "88% criticized the small bathroom."
      4.9 "51% thought it was too noisy."
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    Overall rating

    8.4 Excellent
    Based on 348 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "Great parking, according to 93%."
      8.6 "City centre within easy reach, said 86%."
      9.2 "92% liked the proximity to shopping."
    • 8.9 "Breakfast is good."
      9.2 "92% were happy with the price of the breakfast."
    • 8.7 "Good value."
      9.2 "92% were happy with the price of the breakfast."
    • 8.6 "Great service."
      8.6 "86% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 7.2 "Nice rooms."
      9.2 "92% said the beds were comfortable."
      7.4 "74% said rooms were clean."
    • 6.5 "Average comfort."
      5.9 "Only 59% said rooms were big enough."

    Overall rating

    7.9 Good
    Based on 452 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      8.9 "City centre within easy reach, said 89%."
      9.4 "94% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      8.9 "89% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.5 "Generally very clean."
      7.9 "79% said rooms were clean."
      8.4 "84% thought it was clean."
    • 8.5 "Breakfast is good."
      9.3 "93% were happy with the price of the breakfast."
    • 8.2 "Good value."
      9.3 "93% were happy with the price of the breakfast."

    Overall rating

    8.2 Excellent
    Based on 696 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      9.2 "Great parking, according to 92%."
    • 8.9 "Great service."
      9.1 "91% said the reception staff was great."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.4 "Breakfast is good."
      9.5 "95% were happy with the price of the breakfast."
    • 7.9 "Good cleanliness."
      7.3 "73% said rooms were clean."
      8.4 "84% thought it was clean."
    • 7.1 "Nice rooms."
      9.1 "91% said the beds were comfortable."
      7.3 "73% said rooms were clean."
      9.2 "92% enjoyed the furniture."
      7.1 "71% appreciated the modern rooms."
    • 6.0 "Internet is average."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Comfortable beds"
    "Fair breakfast prices"
    "Train station is close"
    data provided by TrustYou
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