Overview

Hotel Universal

Plaza Galicia, 2, 15706 Santiago de Compostela, Galicia, Spain
+34 981 585 800

AED 103+

Overall guest ratings

8.0/10 Good
Based on 2,056 reviews

Review highlights

  • 9.2
  • 8.8
  • 6.2
  • 3.1

Good to know

  • Comfortable beds
  • Wonderful sightseeing
  • Near city centre

Nearby

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    About

    Hotel Universal offers a great location, putting you within just a 10-minute walk of Santiago de Compostela Cathedral and Obradoiro Square. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails.

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    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Laundry service
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 2,056 reviews
    • 9.2 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.2 "92% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
      10.0 "Good access to the airport, said 100%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 6.2 "Average value."
    • 5.4 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.3 "Only 53% said rooms were big enough."
      5.0 "Only 50% said the rooms were modern."
      6.2 "Only 62% thought the shower was ok."
      5.7 "57% said the view was so-so."
    • 5.0 "Breakfast is mediocre."
    • 3.1 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 2.9 "Food is inedible."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      0.6 "For 94%, the lobby entrance was sub-standard."
      1.3 "87% complained about the elevator."
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    Overall rating

    8.0 Good
    Based on 1,254 reviews
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 5.4 "Average value."
    • 5.2 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.6 "Only 56% said rooms were big enough."
      5.9 "Only 59% thought the shower was ok."
    • 4.9 "Not very comfortable."
      2.7 "73% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
    • 3.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.0 "Food is inedible."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 390 reviews
    • 9.1 "Terrific location."
      7.3 "Great parking, according to 73%."
      9.9 "City centre within easy reach, said 99%."
      8.9 "Near to public transport, according to 89%."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 6.3 "Average value."
    • 5.4 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.8 "Only 58% said rooms were big enough."
      6.0 "Only 60% thought the shower was ok."
    • 4.9 "Not very comfortable."
      0.4 "Air conditioning was criticized by 96%."
      2.2 "78% thought it was too noisy."
    • 4.7 "Breakfast is below average."

    Overall rating

    8.0 Good
    Based on 411 reviews
    • 9.2 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Good access to the airport, said 100%."
      9.4 "Near to public transport, according to 94%."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 6.3 "Average value."
    • 5.2 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.3 "Only 53% said the rooms were modern."
      6.8 "68% thought the bathroom was big enough."
      6.4 "Only 64% thought the shower was ok."
    • 4.8 "Breakfast is below average."
    • 2.9 "Food is inedible."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Wonderful sightseeing"
    "Near city centre"
    data provided by TrustYou

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