Pros (+) I was able to get my laundry done and the staff was accommodating to my needs... extra towel, change for the washer/dryer.
Cons (-) Breakfast...nothing hot other than the pancake machine and coffee.
2 stars
Best Western Alamo Suites
1002 South Laredo Street, San Antonio, TX 78204-3212, United States
San Antonio, TX
See location+1 210 472 1002Photos of Best Western Alamo Suites
Overview
Best Western Alamo Suites Downtown is situated in San Antonio and is close to the area's tourist attractions. Some of the popular features provided at this 3-star hotel are a Jacuzzi and an indoor pool.
A wide range of premium services are available for guests of Best Western Alamo Suites Downtown, like a concierge and an express check-in and check-out feature. Reception operates around the clock and the friendly staff can recommend places to visit and provide other tourist information. The hotel also provides meeting rooms, laundry facilities and luggage storage.
Rooms at Best Western Alamo Suites Downtown are equipped with hair dryers, refrigerators and microwaves.
The hotel is within walking distance of San Antonio River Walk and Guenther House. It is also conveniently located close to a number of eateries.
Latest deals for Best Western Alamo Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Best Western Alamo Suites
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Heating
- Air-conditioned
Accessibility and suitability
- Entire unit located on ground floor
- Disabled access
- Roll-in shower
- Lift
- No smoking
- Toilet with grab rails
- Designated smoking area
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Express check-out
- 24-hour front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Balcony
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Best Western Alamo Suites
7.9
Good
1972 verified ratings
Wonderful
848
Very good
380
Good
323
Okay
123
Fair
143
Mediocre
56
Poor
99
Summary of reviews
Guests say
Guests appreciated the great location and comfortable beds, with many highlighting the friendly and helpful staff. However, there were significant concerns regarding service quality and cleanliness, with several guests reporting unprofessional staff behavior and issues with room sanitation.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.9 out of 10
16 reviews
7.3 out of 10
7 reviews
All reviews
Pros (+) I went to the lobby to work on my laptop. A man asked where the front attendant was. He had been waiting there 20 minutes waiting to check in. He continued to wait, while I was working, for another 20 minutes. No one. I tried to help him by looking around. No one. Called hotel number and pager number on card in lobby. Nothing. I found the BW customer service number for him and he called. He explai...
Cons (-) I fear for the customers who stay here. Some of the employees have zero respect for their customers, for their management, or the reputation of BW. That individual deserved better.
Read more
Pros (+) Pillows were comfortable
Cons (-) Restroom was not sanitized nor clean. Found many hairs and sink was dirty as well. Sofa bed had bugs (not bed bugs) and room was a bit roughed up. Overpriced for what it really is.
Pros (+) Front desk employees always nice and helpful!
Pros (+) No need for a car. Were able to walk to all sites downtown and areas south of downtown. So convenient, comfortable, and nice breakfast.
Pros (+) Clean room, decent shower, ok for passing thru, still would probably look for better location next time
Cons (-) fast food and cracker barrel not many choices to eat nearby
Cons (-) The toilet tank had a leak that when you flushed spit water out the bottom
Pros (+) I liked the comfort of the beds.
Cons (-) The breakfast was very poor. They only had fruits, coffee, pancakes. Nothing compared to other hotels .
Location
1002 South Laredo Street, San Antonio, TX 78204-3212
What's nearby
- Guenther House0.8 km
- Market Square1 km
- San Antonio River Walk1.3 km
- St. Joseph Catholic Church1.7 km
- Henry B. González Convention Center1.7 km
- Tower of the Americas1.8 km
- The Alamo1.9 km
- Alamodome2.2 km
- San Pedro Springs Park3.4 km
- Japanese Tea Garden5.5 km
- San Antonio Zoo6 km
- AT&T Center6.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Alamo Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Best Western Alamo Suites
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in San AntonioGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 1.2 km |
Nearest airport | San Antonio |
Distance to airport | 13.2 km |