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Location was Great Cost of Breakfast, Staff not so friendly
Superb location for visiting Salamanca: a covered passage from the hotel door leads directly to Plaza Mayor. Room doors are poorly sound isolated: noise in the corridor is heard inside the room.
Very close to Plaza Mayor. Great location. Breakfast was ok but a bit simple. Nice room. Parking was a few streets over but was valet-parking so no need to try hair-raising parking which was nice.
Very comfortable room. Excellent breakfast. Very loud noise of bird scarer at night. However, sound insulation of room was very good.
Good sized room, very good location, very good value for the money. Strongly recommend. Nothing to say here!
Excellent location, spotlessly clean. Superb breakfast buffet No outlook. No control over temperature in room - boiling hot & air conditioning & fan had no effect. Told only option was to open window
Fabulous location, right besides the Plaza Mayor.
great central location Not a four star hotel but clean good rooms.
Helpful staff. Great value for money breakfast. Help to locate garage with which hotel has discount agreement.
The room we stayed in had a lovely bathroom and we liked the swimming pool The location
Very informal and friendly. the semi transparent door in the bathroom is bizarre and not ideal in a family room
Central Location, great breakfast room no views from bedroom window
The location was great! It could of been better. I booked 2 rooms. The room for 2 people was much bigger than the room for 3 people.
Close to the restaurants, shops and historical centre
Very well located, close to the university and cathedral. Clean and comfortable, this isn't a bad place to stay if you're on a tight budget. I don't think I have ever stayed in a hotel that didn't have 1 English tv channel. No good for news junkies who want to catch to catch up with the world after a day's sightseeing.
great location, friendly staff, full comfort, clean
Very convenient location. Lack of parking places in the neighbourhood
Very well located
Easy access to the city center and not noisy for sleep. Staffs were helpful.
Close to sites, good air conditioning, bed, and room size with lovely bath amenities Desk staff was rude to indifferent, reserved a double and only got one (instead of twin) after " Fuerte" discussion', no wifi in room
air condition was too loud
location, staff, the towles, minibar prices, the cosmetics provided, everything was great. breakfast could have been more varied, maybe more hot food and fruit? some of the cleaning staff seemed very miserable - did not respond when i said hola but i can understand this.
excellent location, comfortable room, large bathroom staff hardly speak English, internet free but clumsy, with new login pass required every day
Much noise from other guests in corridor on both nights until 02:00. Believe staff spoke to people involved on second night.
The cleanliness of the room was excellent. The staff were, for the most part helpful. The focus was so strong on groups that there is no place for the individual to even have a glass of wine. This is not good for the individual traveloer new to the country.
Nicely placed, magnificent interior, quiet, very reasonable price Very poor security, no reasonable safety facilities, no way to be sure about your belongings (money, passports, jewelry, electronics). During our 5-day stay our room and a few neighboring rooms were robbed in the evening time and a lot of valuable things disappeared. Hotel has no responsibility for the things even that you keep in the safety-deposit box. The box is very small (e.g. no way to put laptop there) has a prehistoric lock which you have to ask at the reception. Right on the vault you find the note that the hotel has no responsibility for the things you put there. So, the hotel Monterray is an extremely nice place if you do not care about your things and has not more than 20 Euros in your pocket.
Sightseeing in Salamanca, visiting a friends No
the hotel was dated and there was not really anything that would apeal to familys this is more of a hotel for older people and I am glad that we only stayed one night
We needed an iron machine urgently and although at first the receptionist said the rooms didn't have an iron and he wasn't sure whether he could get one, at the end he was very efficient and got us an iron in less than 10 minutes. The first reaction from the staff when we asked for the iron machine was "No, the rooms don't have an iron machine". Only after insisting we got a "I'll check with the governor but not sure if I can help" and only after I insisted, I got a positive answer and a fast reaction. The elevator was broken.The hotel and rooms looked old (but clean). We were put in a room with two beds without being asked, instead of a double bed. The price was too high compared with the quality.
location was excellent the walls were very thin, could hear the people next door. noisy.
The location is perfect, nearby underground parking and nice decoration. The internet access was only possible in a hotel computer in the reception. This is not appropriate for a 4 stars hotel... The noise between rooms and the corridor was very bad.
This hotel is not a good hotel. It has 4 stars but the quality of furniture is terrible. There are only portable TV's too. If you want to have a peaceful night then dont use this hotel. It is located on a busy center street and at the weekends it is impossible to sleep because the town is full of students who get drunk and make so much noise at 2 3 4 5 o'clock in the morning. Stay away from this hotel. It is a ripoff. See my above comment
Hotel very clean and central, rooms slightly small