Overview

Victoria Lodge

10 Victoria Street, Rotorua, Rotorua 3010, New Zealand
+64 7348 4039

AED 314+

Overall guest ratings

8.0/10 Good
Based on 558 reviews

Review highlights

  • 9.4
  • 9.2
  • 6.2
  • 4.8

Good to know

  • Great shopping

Nearby

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    About

    Victoria Lodge offers an airport shuttle (available 24 hours) for NZD 20 per person one way. Guests can enjoy the spa tub, and hiking/biking trails, kayaking, and mountain biking are nearby. Rooms feature bonuses like refrigerators and microwaves, along with private pools and flat-screen TVs.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Hot tub
    • No smoking
    • Free parking
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 558 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
      9.0 "90% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.2 "Excellent pool."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 6.5 "Average value."
    • 6.2 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 4.8 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.2 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      1.9 "81% said rooms were small."
      0.4 "96% had problems with the shower."
      4.2 "58% thought they were poorly maintained."
      4.8 "52% were unsatisfied with the kitchenette."
      2.3 "77% criticized the small bathroom."
      2.0 "80% said the bathroom was dirty."
      1.1 "89% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
    • 3.8 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.3 "77% criticized the small bathroom."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    7.9 Good
    Based on 334 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "Management was excellent, said 97%."
      9.1 "91% said the reception staff was great."
    • 9.3 "Excellent pool."
    • 8.5 "Very nice wellness & sports facilities."
    • 7.8 "Good location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 5.1 "Average cleanliness."
    • 4.1 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.5 "85% said rooms were small."
      0.5 "95% had problems with the shower."
      5.0 "Only 50% said rooms were clean enough."
      0.8 "92% found problems with the furniture."
      4.3 "57% thought they were poorly maintained."
      2.0 "80% criticized the small bathroom."
      4.4 "56% were unsatisfied with the kitchenette."
      0.6 "For 94%, the rooms looked old."
    • 3.6 "Not very comfortable."
      1.5 "85% said rooms were small."
      2.0 "80% criticized the small bathroom."
    • 3.6 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 206 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.7 "Management was excellent, said 97%."
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 4.8 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.3 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      2.1 "79% said rooms were small."
      4.5 "55% said rooms were dirty."
      0.4 "96% had problems with the shower."
      3.6 "64% thought they were poorly maintained."
      2.7 "73% criticized the small bathroom."
      1.7 "83% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.7 "73% criticized the small bathroom."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."

    Overall rating

    8.4 Excellent
    Based on 16 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 4.5 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great shopping"
    data provided by TrustYou

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