Very professional & "very friendly" employees
3 stars
Four Points by Sheraton Richmond
Photos of Four Points by Sheraton Richmond
Overview
Boasting an indoor pool, Four Points by Sheraton Richmond is situated in Richmond and offers comfortable accommodation. It also features a 24-hour business centre, an express check-in and check-out feature and free Wi-Fi.
The hotel has 194 rooms and has been recently refurbished. Welcoming and helpful team members are available 24 hours a day. The hotel also provides luggage storage, meeting rooms and a car rental desk.
Rooms at Four Points by Sheraton Richmond are well-appointed and include a desk, ironing facilities and a flat-screen TV. Newspapers and a telephone are also provided.
Four Points by Sheraton Richmond's on-site eatery offers an ideal option for guests wishing to dine in. In the evening, guests can wind down in the comfortable lounge bar. A wide selection of eating options are also found in the surrounding area.
Richmond International Airport is less than a 25-minute drive from the hotel. Downtown Richmond, University of Richmond and the Virginia Museum of Fine Arts are easily reached by car.
Latest deals for Four Points by Sheraton Richmond
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Four Points by Sheraton Richmond
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Shuttle service (free)
- Business centre
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Adapted bath
- Allergy-free room
- No smoking
- Designated smoking area
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Parking and transportation
- Shuttle service (free)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Pool
- Heated pool
- Indoor pool
- Outdoor pool
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Evening entertainment
- Karaoke
General
- Family rooms
- Storage available
Bathroom
- Hairdryer
Outdoor
- Garden
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Four Points by Sheraton Richmond
8.3
Very good
686 verified ratings
Wonderful
364
Very good
102
Good
72
Okay
41
Fair
45
Mediocre
17
Poor
45
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, highlighting the cleanliness of the environment. However, there were complaints about noise levels, issues with room amenities, and concerns regarding the overall value for the price paid.AI-generated from customer reviews
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Score by provider
8.4 out of 10
478 reviews
8.2 out of 10
132 reviews
6.2 out of 10
2 reviews
9.7 out of 10
1 review
8.4 out of 10
5 reviews
All reviews
Pros (+) Sanitary
Cons (-) Pillows were awful. $50 pet fee was not upfront as I was charged at check in
Cons (-) The bed was uneven. Staff are somewhat rude. The phone in the room didn't work and I was charged twice for the room. Indoor pool needs updates... actually most of the hotel does.
Pros (+) The Four Points in Richmond, Va. has to rank as one of the very best places I have ever stayed. Management as well as rank and file empoyees went out of their way to make sure I was happy and properly looked after. My trip began with a 36 hour layover on the way to Richmond. When I arrived Kix, Jasmine, Yassilla and the rest of the crew let me know I was the only care and concern of the hotel even...
Cons (-) I didn't like the restaurant manager on duty during the day. She had a sour attitude that was a direct clash with what the hotel was trying to achieve. She was a short, red headed, nasty fireball that was from my opinion a horrible task master that drove down the moral of earnest employees.
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Pros (+) The pool was very nice and so was Ms.Bonnie she was excellent
Cons (-) The Beds were wonderful
Location
9901 Midlothian Tpke, Richmond, VA 23235
What's nearby
- Richmond Outreach Center6.9 km
- James River and Kanawha Canal8 km
- University of Richmond8.4 km
- Forest Hill Park Richmond Virginia9.3 km
- Virginia Museum of Fine Arts10.7 km
- Hollywood Cemetery11.4 km
- Dominion Resources11.5 km
- Tredegar Iron Works12.1 km
- Downtown Richmond13.2 km
- Hotel Richmond13.2 km
- Virginia State Capitol13.2 km
- Library of Virginia13.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Four Points by Sheraton Richmond
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Four Points by Sheraton Richmond
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Value for money | 8.2 |
|---|---|
Distance to city centre | 13.0 km |
Nearest airport | Richmond Byrd Intl |
Distance to airport | 22.7 km |