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Riu Palace Punta Cana

Playa Arena Gorda (within the Riu Resort Complex), Punta Cana 0, Dominican Republic
+1 809 687 4242

AED 783+

Overall guest ratings

7.4/10 Good
Based on 1,102 reviews

Review highlights

  • 7.9
  • 7.8
  • 4.9
  • 4.6

Nearby

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    About

    Located in Punta Cana (Bavaro), RIU Palace Punta Cana All Inclusive is convenient to Punta Blanca Golf Course and Iberostar Golf Course. This 4-star resort is within close proximity of Cana Bay Golf Club and White Sands Golf Course.

    Rooms

    Make yourself at home in one of the 612 air-conditioned rooms featuring minibars. Rooms have private patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and a complimentary water park, a lucky night at the casino is the perfect end to the day. Additional features at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 6 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 5 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Room service
    • Hot tub
    • Restaurant
    • Playground
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Casino
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Fitness centre
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Wedding services
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,102 reviews
    • 7.9 "Good location."
      10.0 "100% appreciated the closeness to the beach."
      7.5 "75% liked the proximity to shopping."
      8.0 "80% liked the proximity to sightseeing."
    • 7.8 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.8 "78% said the recreation staff was great."
      8.6 "86% found the restaurant service to be one of the best."
      8.6 "Housekeeping was great, according to 86%."
      10.0 "Lovely pool/beach service, according to 100%."
    • 6.8 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.9 "59% considered the lobby entrance to be so-so."
      6.0 "For 60%, the outdoor sports facilities were ok."
    • 6.5 "Pool is mediocre."
      5.4 "Only 54% thought the pool was clean."
    • 6.4 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
      6.8 "Desserts were ok, said 68%."
      6.7 "Only 67% said beef and steak dishes were good."
    • 4.9 "Wellness & sports facilities were not very nice."
      4.1 "59% didn't like the fitness area."
    • 4.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      4.0 "Unclean dining area, according to 60%."
    • 4.5 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      3.4 "Air conditioning was criticized by 66%."
      2.5 "75% thought it was too noisy."
    • 4.2 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      3.0 "70% didn't like the uncomfortable beds."
      2.1 "For 79%, the rooms looked old."
      3.4 "Air conditioning was criticized by 66%."
      2.9 "71% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      3.0 "70% thought the tv was sub-standard."
    • 2.9 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 705 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% said the recreation staff was great."
      7.2 "72% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      8.8 "Housekeeping was great, according to 88%."
    • 7.7 "Good location."
      10.0 "100% appreciated the closeness to the beach."
    • 6.9 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.0 "60% considered the lobby entrance to be so-so."
    • 6.4 "Pool is mediocre."
    • 5.8 "Average value."
    • 5.4 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
      6.0 "60% considered the lobby entrance to be so-so."
    • 5.3 "Rooms are ok."
      6.6 "66% thought the minibar was ok."
    • 5.2 "Average comfort."
    • 4.8 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.5 "Internet is poor."
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    Overall rating

    7.2 Good
    Based on 264 reviews
    • 9.1 "Wonderful beach."
    • 8.0 "Location is great."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% said the recreation staff was great."
    • 6.6 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 6.3 "Pool is mediocre."
    • 4.7 "Not very comfortable."
    • 4.5 "Value below average."
    • 4.4 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 4.3 "Rooms are not good."
      3.3 "67% said rooms were dirty."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 132 reviews
    • 9.1 "Wonderful beach."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% said the recreation staff was great."
    • 7.8 "Good location."
    • 7.2 "Good amenities."
      8.8 "88% found the grounds to be nice."
    • 6.6 "Food is average."
    • 5.8 "Vibe was decent."
    • 5.4 "Average cleanliness."
    • 4.7 "Rooms are not good."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    data provided by TrustYou

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