The location was perfect
3 stars
Casa Dona Susana
Manuel M Dieguez No 171, 48380 Puerto Vallarta, Jalisco, Mexico
Puerto Vallarta, Mexico
See location+52 322 226 7101Photos of Casa Dona Susana
Overview
This unique 4-star hotel provides a range of accommodation options throughout the old city of Puerto Vallarta. It also features a heated pool, free Wi-Fi and a rooftop terrace.
Those staying at Casa Dona Susana can take advantage of the relaxation amenities, which include a beauty centre. It also offers babysitting services, a currency exchange and a reception that operates 24 hours a day.
All of the modern rooms at Casa Dona Susana are equipped with a hair dryer, a refrigerator and a shower.
Guests staying at the hotel can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close when looking for a bite to eat. In the evening, guests are welcome to relax in the comfortable lounge bar. A wide selection of dining options are also found in close proximity to the property.
Casa Dona Susana is within a 10-minute walk of Malecon and Old Vallarta. Playa de los Muertos is also nearby.
Latest deals for Casa Dona Susana
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Casa Dona Susana
- Adults only
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Services and conveniences
- ATM on-site
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
Accessibility and suitability
- No smoking
- Adults only
- Lift
Bathroom
- Hairdryer
- Shower
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
Things to do
- Beauty salon
- Gift shop
- Beach access
Outdoor
- Terrace/Patio
- Garden
General
- Solarium
- Telephone
Health and safety
- Daily housekeeping
- Safe
Pool
- Rooftop pool
- Outdoor pool
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Family friendly
- Babysitting or child care
Reviews of Casa Dona Susana
8.3
Very good
445 verified ratings
Wonderful
203
Very good
98
Good
81
Okay
23
Fair
16
Mediocre
7
Poor
17
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel. Many enjoyed the authentic Mexican atmosphere and comfortable beds. However, there were complaints about room sizes being small and some issues with cleanliness and noise levels. Overall, it is seen as a good value for the price, especially for those looking for a more local experience rather than a resort feel.AI-generated from customer reviews
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Score by provider
8.3 out of 10
3 reviews
8.7 out of 10
5 reviews
All reviews
Location was great as was the staff. Bed was comfortable. Access to the sister location was nice. The WiFi was not secured
Pros (+) Check-in was easy, bell hop led us to our room which was not ready so we had to go back to the front desk to get another room assignment. Second room was much smaller, faced the inner courtyard area. It also did not have a balcony like the first room did. It had one window which faced the inner courtyard area and another window with obscured glass to let in natural sunlight. Couldn't leave the cou...
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Pros (+) Mexican atmosphere, authentic Mexican furniture, very comfortable bed...!
Pros (+) I loved this hotel. It was one street up from the beach which made it less busy so the staff was always available to help me. I enjoyed that it more of a Mexican feel rather than a resort feel although if you want that resort feel you just walk across the street. The lobby area was cool and airy with vines growing everywhere. This seemed like a hotel adults who want to relax would enjoy. The pool ...
Cons (-) The walls were very thin. I could hear everything in the lobby. And maybe they could hear me as well.
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Pros (+) The hotel is basic but the location is great. The rooms are simple but they do have a mini refrigerator and a safe. The AC is amazing! The entire staff was very friendly.
Cons (-) If you are a luxury or picky traveler you won't like this place. It is modest and simple. WIFI was free with only some bandwidth issues
Pros (+) This quaint hotel's location is right in the middle of so much of Vallarta - Old Vallarta, Playa Los Muertos, Malecon, great restaurants, Guadalupe church, and on and on. The staff is incredibly friendly and helpful. We had bit of a leaking A/C and they attended to it right away. We didn't use the facilities but had the option of using everything in the Hotel as well as across the street at the Lo...
Cons (-) The biggest problem was some noise. There was some construction going on nearby but also street sounds that cropped up from time to time in the night and morning. I'm a heavy sleeper and was fine but my wife who's a light sleeper woke up several times. The A/C worked well but leaked a pool of water in the room. We suspect it was due to heavy rains at the time. None of this caused us to regret our ...
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Location
Manuel M Dieguez No 171, 48380 Puerto Vallarta, Jalisco
What's nearby
- Playa de los Muertos179 m
- Puerco Azul305 m
- Museo del Cuale0.7 km
- Arte Del Las Americas0.7 km
- La Presidencia0.8 km
- Malecon1.2 km
- Playa Norte3.2 km
- Puerto Vallarta Cruise Port5.8 km
- Playa Garza Blanca6.2 km
- La Paloma Plaza de Toros6.5 km
- Playa las Gemelas7 km
- El Faro Lighthouse7.2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Casa Dona Susana
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Casa Dona Susana
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Puerto VallartaGood to know
Value for money | 8.2 |
|---|---|
Distance to city centre | 4.5 km |
Nearest airport | Puerto Vallarta Ordaz |
Distance to airport | 8.9 km |