Pros (+) How clean the hotel was
Cons (-) The customer service was the worst I’ve experienced. I stay at a lot of hotels and this was by far the worst, because of the lack of customer service the manager (Christy) and staff have.
3 stars
SpringHill Suites by Marriott Pueblo Downtown
Photos of SpringHill Suites by Marriott Pueblo Downtown
Overview
Located in downtown Pueblo, the Springhill Suites by Marriott provides spacious guest rooms that are up to 20 percent larger than a standard hotel room. We offer rooms with two queen size beds or single kings and all of our rooms have a separate sitting area with a full size sleeper sofa. Microwaves, minifridges and coffee makers are provided complimentary in all of our rooms. The hotel is conveniently located near the Pueblo Riverwalk, Pueblo Convention Center and historic downtown. Parking is provided complimentary and over-sized spaces are available.
Latest deals for SpringHill Suites by Marriott Pueblo Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at SpringHill Suites by Marriott Pueblo Downtown
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Pets not allowed
- Upper floors accessible by lift
- Private entrance
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
General
- Family rooms
- Seating area
- Inner courtyard view
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- City view
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Fitness
- Fitness centre
Reviews of SpringHill Suites by Marriott Pueblo Downtown
8.2
Very good
556 verified ratings
Wonderful
277
Very good
91
Good
66
Okay
21
Fair
33
Mediocre
18
Poor
50
Summary of reviews
Guests say
Guests appreciated the spacious and clean rooms, as well as the good complimentary breakfast. However, many reported issues with service, including malfunctioning amenities and a lack of responsiveness from staff. Noise disturbances and concerns about value for the price were also common complaints.AI-generated from customer reviews
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Score by provider
8.4 out of 10
436 reviews
8 out of 10
71 reviews
6.8 out of 10
6 reviews
All reviews
Pros (+) Good complimentary breakfast. Housekeeping was excellent.
Cons (-) Noise from others, including loud footsteps on ceiling and noise in hallway after 10pm.
Pros (+) Nothing
Cons (-) We booked online & used the app to notify the hotel that we'd be arriving after midnight. Didn't know about the roadway construction coming into Colorado from Nebraska, and we arrived closer to 2am local time. The desk clerk said the confirmation was in error & that they didn't get my reservation until 11pm (my confirmation was before 6pm) & had no way to contact me to let me know they had no vaca...
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Pros (+) One of the few acceptable places to stay in Pueblo. Had a pool which my 5 year old swam in for a bit. Free breakfast was ok
Cons (-) This is an honest review that I hope doesn’t come across as too much of a soap box. My room smelled like smoke. They must have known that because there was a air cleaner machine running when I got there. Location was terrible but seems like that’s more the city than anything else. I was worried about car getting broken into so I parked in front (as did every other car I saw - no one was parked in ...
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Pros (+) I love the room. Its spacious and comfy
Cons (-) The location from Colorado Springs is a bit far
Pros (+) The room was spacious and clean. The staff went above and beyond to assist us in getting another room for some friends who just got married. They allowed us to check in well before the check-in time.
Cons (-) The only issue we had, when we arrived our shampoo & conditioner bottles were empty which gave us indication that a full refresh of the bathroom may not have been adequately performed.
Location
150 South Sante Fe Avenue, Pueblo, CO 81003
What's nearby
- Pueblo Convention Center161 m
- Buell Children's Museum253 m
- Sangre de Cristo Arts & Conference Center298 m
- Mechanics Building314 m
- Henkel-Duke Mercantile Company Warehouse352 m
- Montgomery Ward Building381 m
- El Pueblo History Museum384 m
- Colorado Building0.5 km
- Rood Candy Company Building0.8 km
- Young Women's Christian Association0.9 km
- Union Depot1 km
- Rosemount Museum1.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at SpringHill Suites by Marriott Pueblo Downtown
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See most recommended stays in PuebloGood to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 1.4 km |
Nearest airport | Pueblo Memorial |
Distance to airport | 9.9 km |