Kay Hotel

4 stars
Calle 2 Norte, entre 5a Avenida y Zfm, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 879 3444
7.0
Good
based on 459 reviews
459 reviews
vie. 1/5
-
sáb. 2/5
1 room, 2 guests
Deals from
AED 131
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
AED 131
Double room
AED 132
King room
AED 264
17 more Kay Hotel deals
17 more Kay Hotel deals
Bedroom
Other
Bathroom
Other
Bedroom
Balcony
Other
Bedroom
Balcony
Bedroom
Bedroom
Other
Bedroom
Photos of Kay Hotel
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and a convenience store. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request. Hotel Kay Adults Only offers 15 accommodations with laptop-compatible safes. 32-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
7.0
Good rating
Based on 459 verified guest reviews

Latest deals for Kay Hotel

vie. 1/5
-
sáb. 2/5
King room
bed type unknown
AED 264
nightly with fees
bed type unknown
AED 265
nightly with fees
1 king bed
AED 270
nightly with fees
Double room
2 double beds
AED 132
nightly with fees
bed type unknown
AED 145
nightly with fees
bed type unknown
AED 193
nightly with fees
Standard Room
bed type unknown
AED 131
nightly with fees
bed type unknown
AED 149
nightly with fees
bed type unknown
AED 181
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Kay Hotel

  • Adults only
  • Snorkelling
  • Beachfront
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Casino

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Air-conditioned
  • Free toiletries

General

  • Beachfront
  • Sea view
  • Telephone
  • Seating area
  • Tile/marble floor
  • City view
  • Sofa
  • Storage available

Health and safety

  • CCTV outside property
  • Daily housekeeping
  • 24-hour security
  • First-aid kit
  • CCTV in common areas

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Tour desk
  • 24-hour front desk
  • Key access

Bathroom

  • Bathtub
  • Toilet
  • Shower
  • Private bathroom

Things to do

  • Beach access
  • Casino
  • Snorkelling
  • Swimming

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV
  • Books

Accessibility and suitability

  • No smoking
  • Adults only

Pool and spa

  • Hot tub

Outdoor

  • Balcony

Bedroom

  • Wardrobe or closet

Reviews of Kay Hotel

7.0
Good
459 verified ratings
Wonderful
102
Very good
81
Good
74
Okay
32
Fair
37
Mediocre
33
Poor
100

Summary of reviews

Guests say
Guests consistently praised the hotel's prime location near the beach and local attractions, as well as the friendly and helpful staff. However, many reviews pointed out significant issues with cleanliness, outdated and poorly maintained facilities, and some discomfort in rooms and bathrooms. While the hotel offers good value for its location, it is in need of renovation and better upkeep to improve guest experience.
AI-generated from customer reviews
Location10 out of 10
Service8 out of 10
Room Size3 out of 10
Bathroom2.5 out of 10
Cleanliness1.5 out of 10
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Location

Calle 2 Norte, entre 5a Avenida y Zfm, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA32 m
  • Terminal Marítima de Playa del Carmen250 m
  • Parque 28 de julio0.5 km
  • Aviario Xaman Ha0.8 km
  • La Fe1.2 km
  • Mexico Blue Dream1.2 km
  • Beyond Diving1.2 km
  • Mamita's Beach Club1.3 km
  • O2 Mexico1.6 km
  • The Reef Marina1.7 km
  • Playacar Golf Club1.8 km
  • Underwater Technical World2.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 009-025-001155/2026

When to book a room at Kay Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Kay Hotel

  • Where is Kay Hotel located?

    Kay Hotel is located at Calle 2 Norte, entre 5a Avenida y Zfm in Centro, 0.6 km from the centre of Playa del Carmen. Albertos SCUBA is the closest landmark to Kay Hotel.

  • When is check-in time and check-out time at Kay Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Kay Hotel.

  • Does Kay Hotel offer free Wi-Fi?

    Yes, Kay Hotel offers free Wi-Fi.

  • How far is Kay Hotel from the airport?

    Kay Hotel is 18.9 km from Cozumel. Kay Hotel is 50.3 km from Cancun.

  • How does KAYAK find such great Kay Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kay Hotel in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kay Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kay Hotel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Areia Playa del Carmen - Beach Front Hotel
7.4 Good (91 reviews)0.03 kmAdults only, Outdoor pool, beachfrontAED 281+
3-star hotel
Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel8.9 Excellent (473 reviews)0.05 kmOutdoor pool, Room service, Free Wi-FiAED 298+
2-star hotel
Selina Playa Del Carmen
7.6 Good (1,242 reviews)0.07 kmRestaurantAED 313+
3-star hotel
Capital O Mimi Del Mar, Playa del Carmen7.5 Good (1,091 reviews)0.08 kmPrivate beach, Outdoor pool, RestaurantAED 208+

Cheapest

See cheapest stays in Playa del Carmen
3-star hotel
40% cheaper
Mayab Playa - 5th. Ave
6.6 Good (278 reviews)0.08 kmRestaurant, Room service, Free Wi-FiAED 107+
3-star hotel
35% cheaperHacienda Del Caribe Hotel8.4 Excellent (1,896 reviews)0.13 kmSnorkelling, Outdoor pool, RestaurantAED 114+
3-star hotel
19% cheaper
El Sol Del Caribe By Bfh
0.22 kmAED 144+
2-star hotel
4% cheaper
Calma Chicha Rooms
7.6 Good (63 reviews)0.26 kmWi-Fi, Wi-Fi available in all areasAED 169+

Most recommended

See most recommended stays in Playa del Carmen
3-star hotel
Posada Sian Kaan Playa del Carmen - Wellness Oriented Hotel8.9 Excellent (473 reviews)0.05 kmOutdoor pool, Room service, Free Wi-FiAED 298+
3-star hotel
Hotel Cielo8.5 Excellent (170 reviews)0.15 kmPrivate beach, snorkelling, RestaurantAED 232+
3-star hotel
35% cheaperHacienda Del Caribe Hotel8.4 Excellent (1,896 reviews)0.13 kmSnorkelling, Outdoor pool, RestaurantAED 114+
3-star hotel
Hotel Casa Melissa8.3 Excellent (31 reviews)0.11 kmSnorkelling, Outdoor pool, Room serviceAED 254+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.4
0.6 km
Cozumel
18.9 km

Everything you need to know for your stay in Playa del Carmen

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