Pros (+) Food is good, and interior room is nice and clean.
Cons (-) The building is under renovation, and appears old and dusty. Neighbor is loud with party and music, but no one intervenes.
2 stars
Quality Inn & Suites Plano East - Richardson
Photos of Quality Inn & Suites Plano East - Richardson
Overview
Get more for your hard-earned money at the non-smoking Quality Inn and Suites Plano East Richardson hotel in Plano, TX near the Texas Electric Railway, Plano Center Convention Center, Allen Premium Outlets, Collin Creek Mall, Heritage Farmstead Museum and Southfork Ranch. We have a business center and meeting room. We offer free continental breakfast and free WiFi and exercise room. Guest rooms include premium bedding and amenities like coffee makers, desks, refrigerators, hair dryers, irons and boards. Earn rewards with every stay with our Choice Privileges Rewards program. Pets allowed 10.00 USD per pet per night, 2 Pets per room, Max weight 50 lbs. 100 USD refundable deposit required
Latest deals for Quality Inn & Suites Plano East - Richardson
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Quality Inn & Suites Plano East - Richardson
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Fan
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Services and conveniences
- Business centre
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- 24-hour front desk
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Designated smoking area
Dining
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Seating area
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Bathroom
- Shower
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Quality Inn & Suites Plano East - Richardson
7.7
Good
897 verified ratings
Wonderful
393
Very good
137
Good
101
Okay
39
Fair
78
Mediocre
40
Poor
109
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the friendliness of the staff, highlighting the good breakfast and pet-friendly policies. However, many reviews pointed out significant noise issues, particularly from nearby rooms and common areas, as well as some cleanliness concerns in the bathrooms.AI-generated from customer reviews
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Score by provider
7.8 out of 10
602 reviews
7.3 out of 10
146 reviews
7.9 out of 10
7 reviews
6.2 out of 10
10 reviews
All reviews
Pros (+) Friendly staff, clean room
Cons (-) Carpets worn, elevator needs work,
Cons (-) The building is in disrepair. I had wall paper pealing throughout the room, water damage that was not taken care of as mold growing on the ceiling as a result. People who would smoke outside, their smoke would ventilate into the room.
Cons (-) the hallways on the 2nd level were very hot - the road sign was covered by tree limbs - very hard to see even on the other side of the expressway. i was charged for 4 adults when i only had 2 adults and 2 children ages 5 and 3. when asked about this they said that they would not have charged that but would do nothing about it. i did not notice this charge until i was checking into the hotel. maybe...
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Pros (+) The place was nearly empty...which is also a little creepy. The guy at the front desk was friendly and efficient.
Cons (-) It's easy to tell this was formerly a smokers hotel. Due to my back issues, I had to sleep on the floor. When I woke up I felt like I'd spent the night at a nightclub that was full of smokers. My sinuses burned and my sense of smell was out of whack for a couple days after. There were a handful of trash cans in the lobby catching leaks while it was raining. The WiFi was strong but didn't take traf...
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Pros (+) Rooms very clean and even through a renovation process they have done a great job of meeting all of our needs!
Pros (+) staff very good
Cons (-) VERY VERY DIRTY IN FRONT ENTRANCE THE HALLWAY VERY DARK LOOKING. NEED TO BE BRIGHTS NO MICOWAVE
Cons (-) While the beds and the bathroom were clean, the carpets were old and dirty. Some sort of headache-inducing deodorizer had been sprayed in the room. The corridors were dirty and dimly lit. The airconditioner made more noise than a diesel engine. There was no Wi-Fi (I was told that they were changing providers, and that I could try to "steal" a connection to a neighboring hotel's network).
Cons (-) there were ants in the hotel room, on the soap on the t.v the wifi wasn't working 90 percent of the time. very dark and gloomy hotel.
Pros (+) Clean room. room smelled nice.
Cons (-) Hallways were dark and gloomy. Internet access was spotty. in room on bed good. in chair next to it almost nothing. Seen people on computers sitting in hallway.
Location
1616 North Central Expressway, Plano, TX 75074
What's nearby
- Interurban Railway Museum0.8 km
- ArtCentre of Plano1 km
- Collin Creek Mall1.1 km
- Heritage Farmstead Museum2.1 km
- Cockroach Hall of Fame2.5 km
- The Main Event3.1 km
- Plano Convention Center4.3 km
- Oak Point Park and Nature Preserve5.5 km
- Los Rios Golf Club6 km
- Pecan Hollow Golf Course6.3 km
- Southfork Ranch9.6 km
- St. Andrew United Methodist Church10.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Quality Inn & Suites Plano East - Richardson
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Value for money | 8.1 |
|---|---|
Distance to city centre | 1.0 km |
Nearest airport | Dallas Love Field |
Distance to airport | 23.6 km |