Overview

Vacation Inn Phoenix

2420 West Thomas Road, Phoenix, AZ 85015, United States
+1 602 257 0801

AED 250+

Overall guest ratings

4.8/10 OK
Based on 892 reviews

Review highlights

  • 5.5
  • 5.4
  • 4.7
  • 3.5

Nearby

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    About

    When you stay at Vacation Inn Phoenix, you'll be within a 10-minute drive of Arizona State Capitol and Phoenix Convention Center and Venues. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9 AM. Bonuses like refrigerators and microwaves are offered in all rooms, along with balconies or patios and flat-screen TVs.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    4.7 OK
    Based on 901 reviews
    • 5.5 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
      6.5 "Housekeeping was ok, according to 65%."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Internet is average."
    • 4.7 "Inconvenient location."
      1.9 "Not enough parking facilities, according to 81%."
    • 3.5 "Rooms are not good."
      2.6 "74% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      4.2 "58% didn't like the uncomfortable beds."
      2.0 "80% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
      2.6 "For 74%, the rooms looked old."
      3.8 "62% were unsatisfied with the kitchenette."
      2.9 "71% criticized the small bathroom."
    • 2.6 "Horrible vibe."
      1.6 "For 84%, the lobby entrance was sub-standard."
      2.4 "76% criticized the unstylish hotel."
      4.4 "Unfriendly atmosphere, according to 56%."
    • 1.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      1.6 "For 84%, the lobby entrance was sub-standard."
      3.3 "67% found the grounds unpleasant."
    • 1.9 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      0.6 "94% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
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    Overall rating

    5.1 OK
    Based on 306 reviews
    • 5.8 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
    • 5.5 "Breakfast is mediocre."
    • 4.1 "Inconvenient location."
    • 3.2 "Awful rooms."
      2.5 "75% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      2.6 "74% found problems with the furniture."
    • 2.3 "Horrible vibe."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 1.7 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.6 "94% thought it was rather dirty."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      1.4 "For 86%, the lobby entrance was sub-standard."
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    Overall rating

    4.4 OK
    Based on 369 reviews
    • 5.6 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
    • 5.5 "Breakfast is mediocre."
    • 4.8 "Inconvenient location."
    • 3.5 "Rooms are not good."
      2.8 "72% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.6 "74% complained about the bathroom."
      2.1 "79% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
    • 2.7 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
    • 1.9 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      0.5 "95% thought it was rather dirty."
      2.3 "77% said the bathroom was dirty."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
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    Overall rating

    4.4 OK
    Based on 171 reviews
    • 7.3 "High value."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 4.7 "Inconvenient location."
    • 3.3 "Rooms are not good."
      2.3 "77% said rooms were dirty."
      4.1 "59% didn't like the uncomfortable beds."
    • 2.4 "Horrible vibe."
    • 1.7 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      0.8 "92% thought it was rather dirty."
    • 1.7 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
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    Overall rating

    5.7 OK
    Based on 54 reviews
    • 5.8 "Service is ok."
    • 5.3 "Location is acceptable."
    • 5.1 "Average comfort."
    • 3.8 "Rooms are not good."
      0.5 "95% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      2.7 "73% said rooms were dirty."
    • 2.5 "Horrible vibe."
    • 2.0 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
    • 1.7 "Terrible amenities."
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