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Vacation Inn Phoenix

2420 West Thomas Road, Phoenix, AZ 85015, United States
+1 602 257 0801

AED 166+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

5.1/10 OK
Based on 501 reviews

Review highlights

  • 9.1
  • 6.2
  • 3.5
  • 3.1

Nearby

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    About

    With a stay at Vacation Inn Phoenix in Phoenix (Encanto), you'll be close to Arizona Veterans Memorial Arena and Arizona State Capitol. This hotel is within close proximity of Sunnyslope Mountain and Encanto Park.

    Rooms

    Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.

    Dining

    A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    5.1 OK
    Based on 501 reviews
    • 9.1 "Excellent value."
    • 6.2 "Service is ok."
    • 6.2 "Location is acceptable."
    • 6.0 "Breakfast is mediocre."
    • 5.3 "Internet is average."
    • 3.5 "Rooms are not good."
    • 3.1 "Horrible vibe."
    • 2.9 "Food is inedible."
    • 1.9 "Terrible amenities."
    View all review categories

    Overall rating

    5.8 OK
    Based on 200 reviews
    • 9.1 "Excellent value."
    • 6.5 "Service is ok."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Location is acceptable."
    • 3.2 "Awful rooms."
      3.7 "63% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
    • 2.9 "Generally quite dirty."
      3.7 "63% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
    • 2.9 "Horrible vibe."
      2.9 "For 71%, the lobby entrance was sub-standard."
    • 1.8 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
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    Overall rating

    4.5 OK
    Based on 155 reviews
    • 9.2 "Excellent value."
    • 6.6 "Service is ok."
    • 6.1 "Location is acceptable."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Pool is mediocre."
    • 3.8 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
    • 3.3 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 3.1 "Generally quite dirty."
      3.8 "62% said rooms were dirty."
    • 1.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
    View all review categories

    Overall rating

    4.6 OK
    Based on 125 reviews
    • 6.4 "Location is acceptable."
    • 5.9 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 4.9 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.1 "Awful rooms."
      3.3 "67% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
    • 2.9 "Horrible vibe."
    • 2.6 "Generally quite dirty."
      3.3 "67% said rooms were dirty."

    Overall rating

    5.4 OK
    Based on 20 reviews
    • 6.0 "Service is ok."
    • 4.2 "Rooms are not good."
    data provided by TrustYou

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