Overview

Vacation Inn Phoenix

2420 West Thomas Road, Phoenix, AZ 85015, United States
+1 602 257 0801

AED 254+

Overall guest ratings

5.1/10 OK
Based on 728 reviews

Review highlights

  • 7.6
  • 6.1
  • 4.1
  • 3.9

Nearby

    show all

    About

    When you stay at Vacation Inn Phoenix, you'll be within a 10-minute drive of Arizona State Capitol and Phoenix Convention Center and Venues. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9 AM. Bonuses like refrigerators and microwaves are offered in all rooms, along with balconies or patios and flat-screen TVs.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.1 OK
    Based on 728 reviews
    • 7.6 "Good pool."
    • 6.1 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      6.4 "Housekeeping was ok, according to 64%."
    • 6.1 "Breakfast is mediocre."
    • 5.6 "Location is acceptable."
      5.0 "Only 50% were satisfied with the proximity to sightseeing."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      2.3 "77% found problems with the furniture."
      3.1 "69% thought the tv was sub-standard."
      3.5 "For 65%, the rooms looked old."
      1.1 "89% had problems with the shower."
    • 3.2 "Horrible vibe."
      2.9 "For 71%, the lobby entrance was sub-standard."
      2.8 "72% criticized the unstylish hotel."
      3.6 "Unfriendly atmosphere, according to 64%."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
      4.4 "56% found the grounds unpleasant."
    • 2.7 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
    View all review categories

    Overall rating

    5.3 OK
    Based on 305 reviews
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      7.0 "70% thought the service was very professional."
    • 4.8 "Inconvenient location."
    • 3.7 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
    • 3.3 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      2.9 "71% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 2.8 "Horrible vibe."
      2.7 "For 73%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    4.8 OK
    Based on 211 reviews
    • 7.5 "Good pool."
    • 6.6 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.5 "Hotel security was average, thought 55%."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Location is acceptable."
    • 4.3 "Not very comfortable."
    • 3.9 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.7 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
    View all review categories

    Overall rating

    4.9 OK
    Based on 138 reviews
    • 8.6 "Good value."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.6 "66% said the reception staff was ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 5.6 "Location is acceptable."
    • 4.0 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
    • 3.9 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
    • 2.9 "Horrible vibe."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 2.6 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
    View all review categories

    Overall rating

    5.8 OK
    Based on 72 reviews
    • 6.1 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 6.1 "Location is acceptable."
    • 4.3 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      3.5 "65% said rooms were dirty."
    • 3.0 "Horrible vibe."
    • 2.8 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
    data provided by TrustYou

    Photos
    Map

    Map

    Close