Pros (+) Large spacious room. Friendly valet and desk staff. Good service in the restaurant and excellent recommendations for food nearby.
Cons (-) Had to leave car keys at the front desk twice because there was nobody stationed at the valet kiosk.
4 stars
Hotel Zoso
150 South Indian Canyon Drive, Palm Springs, CA 92262, United States
Palm Springs, CA
See location+1 760 325 9676Photos of Hotel Zoso
Overview
Situated in Palm Springs, Hotel Zoso provides stylish, 4-star accommodation close to the Palm Springs Walk of Stars. It also offers a heated pool and a Jacuzzi.
Guests can enjoy a range of massage treatments and beauty therapy at the in-house spa, Rock Spa. Convenient services include an express check-in feature and a luggage storage facility.
Rooms at the hotel provide internet access in addition to an iPod docking station. They each include a flat-screen TV, a private bathroom and a coffee maker.
Guests of Hotel Zoso can relax with a beverage at the in-house bar, or sit down to a meal at Sessions. Room service is also available during limited hours.
The hotel is within a five-minute stroll of the Agua Caliente Cultural Museum and Cornelia White House. Palm Springs Convention Center and the Palm Springs Art Museum are a short walk away.
Latest deals for Hotel Zoso
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Zoso
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free airport shuttle
- Shuttle service (free)
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- No smoking
- Upper floors accessible by lift
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Telephone
- Carpeted
- Mountain view
- City view
- Pool view
- Storage available
Pool and spa
- Pool bar
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Valet parking
- Private parking
Things to do
- Gift shop
- Bicycle hire
- Casino
- Golf
- Pool table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Hotel Zoso
8.1
Very good
1373 verified ratings
Wonderful
609
Very good
194
Good
197
Okay
104
Fair
109
Mediocre
53
Poor
107
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, particularly from the valet and front desk staff. However, many reviews pointed out issues with cleanliness, noise levels, and the overall value for money, leading to disappointment for some guests. The hotel's branding confusion and outdated facilities were also mentioned as concerns.AI-generated from customer reviews
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Score by provider
8.2 out of 10
5 reviews
All reviews
Pros (+) The decor is beautiful
Cons (-) The confusing name. CoNtract with hard rock hotel has ended, there is absolutely no need for Zozo to continue calling them hard rock hotel. That creates a confusing and very annoying dilemma. We thought we had booked the wrong hotel. We ended up looking for the address & did a lot of research on yelp by reviews. It’s not okay, they should not be under that anymore
Pros (+) Just location
Cons (-) Facility, dinner, pool, bar, help desk,
Pros (+) The staff was friendly. Close to local shops.
Cons (-) First of all hotel is under new management and did not know until we arrived. It is no longer a Hardrock Hotel. We chose this hotel because of the name for our older children to enjoy. It was nice but little dingy and short staffed. A little disappointed
Pros (+) location, bar area with live music
Cons (-) Valet stood and talked to each other for five minutes before coming to take our car, only one front desk agent with a line of 10 people, rooms weren't clean, listed as a mountain view and our view from the balcony was two big trees and a run down business in the back. Hallways smelt like marijuana.
Pros (+) The staff was great, friendly and sweet
Cons (-) I have stayed here before a couple times. I feel that the rooms have seen better days, it was dingy and I didn't care for the way it was kept up. mildly disappointed.
Pros (+) Pool party
Cons (-) Small resturant and less staff for holiday
Pros (+) Great location to all downtown shops and restaurants. Can walk from hotel to all of the local shops. Staff are always on queue and ready to help.
Cons (-) Rooms are nice but not very sound proof. Had to change rooms after next door family made so much noise. But staff handled it very professionally. Can also hear outside noises a little too well.
Pros (+) Clean and well designed. We really enjoyed our stay here.
Cons (-) The only complaint is that the bathroom has glass doors. They're fogged so you can't see too much, but it's still super weird pooping with your loved ones walking by. I don't know why anyone would design a bathroom like that!
Cons (-) YOU MUST change the SMALL pillows on the bed....it makes no sense..the pillow cases on your pillows are normal size, tucked in to accomodate what esstenially are decorative pillow size.... NOT sleeping pillows....the bed itself was not to my comfort...but PLEASE CHANGE THE PILLOW SIZE AT THE VERY LEAST.
Location
150 South Indian Canyon Drive, Palm Springs, CA 92262
What's nearby
- Plaza Theatre129 m
- Agua Caliente Cultural Museum162 m
- Mc Callum Adobe172 m
- Cornelia White House182 m
- Palm Springs Walk of Stars184 m
- Palm Springs Art Museum0.5 km
- Estrella Spa at Viceroy Palm Springs0.5 km
- O'Donnell Golf Club0.6 km
- Palm Springs Convention Center0.8 km
- Palm Springs Stadium1.9 km
- Moorten Botanical Garden and Cactarium2.4 km
- Kaufmann Desert House2.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Zoso
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Zoso
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Palm SpringsGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 0.9 km |
Nearest airport | Palm Springs |
Distance to airport | 3.6 km |