4 stars
Hotel Duman
Photos of Hotel Duman
Overview
Astana hotel in Yesil District with 2 restaurants and a full-service spa This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Hotel Duman offers 200 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center.
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Amenities at Hotel Duman
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Free parking
- Business centre
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Bathroom
- Shower
- Additional toilet
- Bidet
- Spa bath
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Heating
- Air-conditioned
Pool and spa
- Spa and wellness centre
- Massage
- Pool bar
- Spa
- Indoor pool
- Sauna
- Steam room
General
- Family rooms
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Storage available
Things to do
- Gift shop
- Beauty salon
- Bowling
- Table tennis
- Pool table
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Valet parking
- Shuttle service (additional charge)
Kitchen
- Kettle
- Refrigerator
- Dining area
- Kitchen
Accessibility and suitability
- Disabled access
- Lift
- No smoking
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Indoor tennis
- Fitness centre
Bedroom
- Wardrobe or closet
Reviews of Hotel Duman
7.7
Good
1312 verified ratings
Wonderful
559
Very good
208
Good
214
Okay
107
Fair
92
Mediocre
50
Poor
82
Summary of reviews
Guests say
Guests have expressed significant dissatisfaction with the cleanliness of the hotel, noting dirty floors, unkempt bathrooms, and a general lack of maintenance. Many reviews mention the outdated condition of the rooms and inadequate service, with some guests highlighting poor communication from staff. While there are some positive mentions of the location and breakfast, the overall sentiment leans heavily towards disappointment.AI-generated from customer reviews
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Score by provider
7.7 out of 10
45 reviews
Location
Korgalzhyn Highway 2a, Astana 10000
What's nearby
- Kazhimukan Munaitpasov Stadium1.5 km
- Kazakhstan Ministry of Foreign Affairs2.2 km
- Korme Exhibition Complex2.2 km
- Bayterek Tower2.5 km
- Singing Fountain2.8 km
- Palace of Peace and Reconciliation4.4 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Duman
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Duman
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Value for money | 7.6 |
|---|---|
Distance to city centre | 2.0 km |
Nearest airport | Astana Nursultan Nazarbayev Intl |
Distance to airport | 14.0 km |