Post cruise stay
I will say that my first impression of the hotel was very positive. We arrived at 9:00 am, hoping for a place to leave our luggage until we could check in. You can only imagine how pleasantly surprised we were when told that our room was already available. We went to our room and were very happy to have a great view from our room. The Mississippi is truly a major waterway. The hotel is on a very quiet side street and connects directly onto Canal Street, and is edging the French Quarter. We made use of the trolleys on Canal to connect to the French Market and the Garden District. There are many great restaurants and night spots within an easy walk, and great shopping very nearby. There is a very large Casino across the street. Unfortunately we were only there two nights but will definitely go back.
Place was nice but didn’t get checked in till 12 am the day after check in
View from room
Comfortable but unexpected charges
Beautiful hotel very comfortable
I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.
I have always stayed here but this time the services was so bad !! They couldn't find my reservation and the stuff was rude
Hotel was overbooked! I have never experienced an
Hotel was overbooked! Never experienced anything like this before! Will never book online again! Horrible experience. Could not stay at this hotel!
Convenience meets luxury
I really like the proximity to shopping, restaurants, and the aquarium.
The restaurant was closed
Best sleep in New Orleans!
When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley.
That we couldn't stay longer this time.
nice location. rooms were clean and no musty odor(its new Orleans)
ended up booking through a 3rd party to get room, not a normal process. they did well however.
While not in the heart of the French Quarter, a wo
The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.
Worse staff at any hotel I have ever stayed. I have stayed at hotels around the world & staff at this hotel in New Orleans is by far worse in the world. Desperate need for professional staff training!
Everything, best bed and bedding ever!
Room service prices were too expensive for the quality of the food
Adjacent to the historical French Quarter, The Westin New Orleans Canal Place is the perfect address to savor the Crescent City's zest for living. Just steps from fine dining, Harrah's Casino, upscale shopping, museums, art galleries, and the central business district, you will enjoy comfort and service that will make you feel right at home. The richly appointed guest rooms and suites provide breathtaking views of the Mississippi River, French Quarter, and downtown. Guest rooms are oversized and are ideal for conducting business with ergonomic desk chairs and High Speed Internet Access. When it's time for a break, unwind at the WestinWORKOUT® Fitness Studio, or drop by our renowned River 127' Restaurant and enjoy continental cuisine with a touch of Louisiana spice, 127 feet above the river. Find total renewal at The Westin New Orleans Canal Place.
Based on 2,806 reviews
Value for money
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