Overview

ITC Grand Central, a Luxury Collection Hotel, Mumbai
Top City Hotel

Dr Babasaheb Ambedkar Road, Mumbai, India
+91 222 410 1010

AED 526+

Overall guest ratings

8.8/10 Excellent
Based on 819 reviews

Review highlights

  • 9.6
  • 9.1
  • 6.5
  • 5.9

Good to know

  • Nice building
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    The vibrant centre of Mumbai is now home to ITC Grand Central. We are conveniently located in the midst of the business and recreational action. The colourful patchwork of the city’s cultures—its colonial past, modern present, old English charm, and warm Indian hospitality—fill our hotel with an fabled grandeur.  Revel in the discerning and inviting service at our delicious restaurants. Presenting a variety of international cuisines to suit any taste, you are sure to find something to your liking. We extend a gracious welcome to guests of all ages, including the younger set who will appreciate our VIK (Very Important Kids) Program. 242 guest rooms and suites are infinitely appealing, with a light colour scheme and soft furnishings. Conveniently designed for international travellers, all rooms feature outlets that can accommodate both European and American electrical equipment. Majestic surroundings and seemingly effortless service create a memorable experience at ITC Grand Central.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Indoor pool
    • Outdoor pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 819 reviews
    • 9.6 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 8.9 "Breakfast is good."
    • 8.4 "Food is delicious."
      9.6 "96% loved the menu selection."
      9.0 "Yummy desserts, said 90%."
      7.1 "71% loved the dining experience."
    • 8.2 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 6.5 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 4.7 "Value below average."
      2.9 "71% thought it was overpriced."
      4.0 "The price was too high for 60%."
    • 2.9 "Disappointing internet connection."
      2.9 "71% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 188 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.1 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 7.9 "Good vibe."
    • 6.3 "Rooms are ok."
    • 4.3 "Value below average."
    • 2.8 "Disappointing internet connection."
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    Overall rating

    8.0 Good
    Based on 262 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.5 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 5.8 "Rooms are ok."
    • 4.2 "Value below average."
    • 2.5 "Disappointing internet connection."
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    Overall rating

    8.0 Good
    Based on 90 reviews
    • 9.1 "World class service."
    • 7.6 "Good location."

    Overall rating

    8.2 Excellent
    Based on 278 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.5 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 8.1 "Food is delicious."
    • 7.9 "Good location."
    • 5.7 "Rooms are ok."
    • 4.4 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou
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