Overview

Hotel City Palace

121 City Terrace Oppsite to C.S.T. Station Main Gate, Mumbai 400 001, India
+91 222 266 6666

AED 114+

Overall guest ratings

7.0/10 Good
Based on 672 reviews

Review highlights

  • 9.8
  • 8.5
  • 8.5
  • 4.6

Good to know

  • Clean rooms
  • Nice building
  • Train station is close

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Chhatrapati Shivaji Terminus and Flora Fountain, Hotel City Palace offers an airport shuttle (available on request) for INR 1200 per vehicle roundtrip. Free perks include WiFi and on-the-go breakfast daily between 7 AM and 9 AM. 24-hour room service, refrigerators, and premium bedding are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Safe
    • Airport shuttle
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Train station shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    Based on 672 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 8.5 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 8.5 "Generally very clean."
      8.3 "83% said rooms were clean."
      8.9 "89% said the bathroom was clean."
      10.0 "100% thought it was clean."
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.7 "87% were happy with the room service."
      7.3 "Management was excellent, said 73%."
    • 7.9 "Good vibe."
      10.0 "100% thought the hotel was luxurious."
      9.2 "92% enjoyed the friendly atmosphere."
    • 4.6 "Rooms are not good."
      1.0 "90% said rooms were small."
      3.4 "66% thought they were poorly maintained."
      3.9 "Air conditioning was criticized by 61%."
      3.3 "67% thought the tv was sub-standard."
    • 4.4 "Breakfast is below average."
    • 4.3 "Internet is poor."
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    Overall rating

    6.6 Good
    Based on 221 reviews
    • 9.8 "Terrific location."
    • 7.6 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.3 "Average value."
    • 4.1 "Breakfast is below average."
    • 4.0 "Rooms are not good."
      0.9 "91% said rooms were small."
    • 1.8 "Quite uncomfortable."
      0.9 "91% said rooms were small."

    Overall rating

    7.0 Good
    Based on 208 reviews
    • 9.8 "Terrific location."
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 4.1 "Rooms are not good."
      1.0 "90% said rooms were small."
    • 1.9 "Quite uncomfortable."
      1.0 "90% said rooms were small."

    Overall rating

    6.0 OK
    Based on 241 reviews
    • 9.7 "Terrific location."
    • 8.0 "Great service."
      7.9 "79% found the staff to be very friendly."
    • 7.9 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 6.1 "Average value."
    • 4.1 "Rooms are not good."
      1.0 "90% said rooms were small."
    • 1.9 "Quite uncomfortable."
      1.0 "90% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Nice building"
    "Train station is close"
    data provided by TrustYou
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