Overview

Crowne Plaza Madinah
Best Service Friendliness

King Faisal Street, between 1st Ring Road, Medina 0, Saudi Arabia
+966 148 185 000

AED 338+

Overall guest ratings

8.2/10 Excellent
Based on 3,790 reviews

Review highlights

  • 8.3
  • 8.1
  • 6.8
  • 4.0

Good to know

  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Modern comfort and traditional hospitality in the City of the Prophet. Step out of the gleaming lobby of the Crowne Plaza® Madinah hotel into the sacred historic center of Madinah (Medina). The hotel overlooks the Haram of Masjid al-Nabawi, so pilgrims can walk or take a free shuttle directly to the male and female entrances of the Prophet's Holy Mosque. In keeping with its location in the Muslim-only area of Madinah, the hotel provides a restful base for a visit or pilgrimage, with a warm Arab welcome from respectful and attentive staff. The Concierge can help with advice on places to visit, as well as the best restaurants, markets and shopping malls in nearby modern Madinah. Classical motifs complement stylish modern design in 506 comfortable rooms and suites, and Haram-view rooms overlook the magnificent courtyard of the Prophet's tomb. Complimentary Wi-Fi in all rooms and public areas keeps every guest connected. Basement parking is especially convenient during the busy seasons of Hajj and Ramadan. Business travelers can host a successful corporate event in five versatile, high-tech conference and boardrooms. A Crowne Meetings Director is happy to help with planning and catering. Executives can also relax in the plush Club lounge. Whether you are visiting for work, leisure or spiritual fulfillment, the Crowne Plaza Madinah hotel offers a peaceful and memorable experience for Muslims in Saudi Arabia's beautiful Second City of Islam

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 3,790 reviews
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.4 "Housekeeping was great, according to 74%."
      7.9 "79% were happy with the shuttle service."
      9.0 "Management was excellent, said 90%."
      8.8 "88% said the concierge service was amazing."
    • 8.1 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
      7.9 "79% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      7.5 "75% enjoyed the restaurants & bars nearby."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.0 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.0 "100% criticized the small bathroom."
      3.8 "62% said the bathroom was dirty."
      4.0 "For 60%, the rooms looked old."
      4.0 "60% found problems with the furniture."
      4.1 "Air conditioning was criticized by 59%."
      4.2 "58% were unhappy with the view."
      4.4 "56% were disappointed with the minibar."
      3.0 "70% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      0.0 "100% criticized the small bathroom."
      4.1 "Air conditioning was criticized by 59%."

    Overall rating

    8.1 Excellent
    Based on 1,288 reviews
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.4 "Housekeeping was great, according to 74%."
      7.3 "73% were happy with the shuttle service."
    • 7.7 "Good location."
      9.1 "91% liked the proximity to sightseeing."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 3.9 "Rooms are not good."
      0.6 "94% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      4.0 "60% found problems with the furniture."
      4.0 "For 60%, the rooms looked old."
      3.1 "69% had problems with the shower."
      0.0 "100% criticized the small bathroom."
      3.9 "61% said the bathroom was dirty."
    • 3.1 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.0 "100% criticized the small bathroom."

    Overall rating

    8.1 Excellent
    Based on 1,553 reviews
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.6 "Housekeeping was great, according to 76%."
    • 8.0 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
      8.1 "81% liked the proximity to shopping."
    • 6.7 "Breakfast is mediocre."
    • 6.7 "Internet is average."
    • 4.0 "Rooms are not good."
      0.6 "94% said rooms were small."
      2.4 "76% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      3.4 "66% said the bathroom was dirty."
      0.0 "100% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
      2.4 "76% had problems with the shower."
    • 3.2 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.0 "100% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."

    Overall rating

    8.2 Excellent
    Based on 947 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.2 "Housekeeping was great, according to 72%."
    • 8.4 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Internet is average."
    • 3.8 "Rooms are not good."
      0.3 "97% said rooms were small."
      2.5 "75% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
    • 3.3 "Not very comfortable."
      0.3 "97% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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