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New World Makati Hotel
Best Room Service

Esperanza Street corner Makati Avenue, Manila 1228, Philippines
+63 2811 6888

AED 456+

Overall guest ratings

8.7/10 Excellent
Based on 1,917 reviews

Review highlights

  • 9.6
  • 8.9
  • 8.2
  • 8.2

Good to know

  • Nice building
  • Pleasant entrance area
  • Professional service
  • Great shopping

Nearby

    show all

    About

    Location.

    Located in Makati business district, Manila, this high-rise hotel is part of the Ayala Center shopping, dining, and entertainment complex. The upscale Greenbelt shopping malls are opposite the hotel. The Philippines Stock Exchange is 3 miles (4 kilometers) away.

    Hotel Features.

    New World Makati Hotel, Manila features an outdoor pool with a sundeck, children’s pool, and Splash Pool Bar, where guests can enjoy snacks and drinks. Café 1228 offers international buffet and a la carte dining, while Jasmine restaurant showcases Cantonese cuisine. Room service is available 24-hours a day. The on-site Marahai Spa offers body scrubs and wraps, facials, foot baths, massages, and a steam room. The hotel also has a fitness center. Complimentary wireless Internet access is available in public areas. Other amenities include currency exchange, a concierge desk, laundry service, shoe shine, valet parking, limousine service, and airport shuttle. A business center, open daily from 8 AM-10 PM, offers secretarial services, and the hotel provides 21,520 square feet (2,000 square meters) of function space with ballroom, meeting rooms, and venues with their own kitchens.

    Guestrooms.

    Guestrooms feature city views. Beds are layered with cotton-rich linens, down duvets, and plentiful pillows. Business-friendly amenities include free WiFi, well-lighted desks, and IDD (International Direct Dial) telephones with voice mail. TVs come with HBO, CNN, and ESPN. Rooms also offer minibars, coffee/tea makers, and complimentary bottled water. Bathrooms include bathrobes, hair dryers, and complimentary toiletries. Turndown service is provided.

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    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Meeting/Banquet facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,917 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.8 "Hotel security was great, thought 98%."
      9.2 "92% were happy with the room service."
      8.9 "Housekeeping was great, according to 89%."
    • 8.2 "Food is delicious."
      7.3 "73% loved the menu selection."
      10.0 "Yummy desserts, said 100%."
      8.2 "82% loved the dining experience."
    • 8.2 "Breakfast is good."
    • 8.0 "Generally very clean."
      8.0 "80% said rooms were clean."
      8.8 "88% thought it was clean."

    Overall rating

    8.9 Excellent
    Based on 555 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.3 "Food is delicious."
      7.6 "76% loved the menu selection."
    • 8.0 "Breakfast is good."
    • 7.0 "Nice rooms."
      6.8 "Only 68% said rooms were big enough."

    Overall rating

    8.4 Excellent
    Based on 345 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.3 "Food is delicious."
    • 7.9 "Good breakfast."
    • 7.9 "Good vibe."
      8.3 "83% enjoyed the lobby entrance."
      9.0 "90% enjoyed the friendly atmosphere."
    • 6.6 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."

    Overall rating

    8.8 Excellent
    Based on 440 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 6.9 "Rooms are ok."
    • 5.1 "Average value."

    Overall rating

    8.6 Excellent
    Based on 575 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "Hotel security was great, thought 96%."
      8.6 "86% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 7.6 "Internet works."
    • 7.5 "Good amenities."
      7.6 "76% thought the building was wonderful."
      8.3 "83% enjoyed the lobby entrance."
    • 5.0 "Average value."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Nice building"
    "Pleasant entrance area"
    "Professional service"
    "Great shopping"
    data provided by TrustYou

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