Overview

Iberostar Las Letras Gran Vía

Gran Via, 11, 28013 Madrid, Madrid, Spain
+34 915 237 980

AED 610+

Overall guest ratings

8.9/10 Excellent
Based on 1,343 reviews

Review highlights

  • 9.3
  • 9.3
  • 8.9
  • 5.7

Good to know

  • Nice building
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Its central location in the heart of the city, Gran Via Avenue, allows guests to explore the culture and attractions that surround the hotel such as Thyssen-Bornemisza, Prado Museums, and the Puerta del Sol.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 1,343 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.8 "78% found the restaurant service to be one of the best."
      8.3 "Housekeeping was great, according to 83%."
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Breakfast is good."
    • 8.5 "Food is delicious."
      8.3 "83% loved the menu selection."
    • 8.3 "Pool is good."
    • 5.7 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.2 "Internet is average."
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    Overall rating

    8.9 Excellent
    Based on 872 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 9.3 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Food is delicious."
    • 8.7 "Breakfast is good."
    • 8.1 "Bar is amazing."
    • 6.9 "Rooms are ok."
      5.7 "Only 57% thought the air conditioning was adequate."
      5.9 "Only 59% thought the furniture was functional."
    • 5.5 "Average value."
    • 5.0 "Internet is average."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.9 Excellent
    Based on 308 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 8.9 "Breakfast is good."
    • 8.2 "Food is delicious."
    • 7.7 "Nice rooms."
      7.2 "72% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
      8.1 "81% were happy with the bathroom."
      8.8 "88% said rooms were clean."
      8.7 "87% thought the view was good."
      9.8 "98% liked the big bathroom."
    • 6.7 "Average comfort."
    • 5.4 "Average value."
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    Overall rating

    9.4 Excellent
    Based on 67 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 8.9 "Breakfast is good."
    • 7.9 "Nice rooms."
      9.2 "92% thought rooms were spacious."
    • 7.9 "Good vibe."
      7.8 "78% thought, the hotel was modern."

    Overall rating

    8.8 Excellent
    Based on 94 reviews
    • 9.1 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 7.9 "Nice rooms."
      9.4 "94% thought rooms were spacious."
      7.8 "78% were happy with the bathroom."
    • 7.5 "High comfort."
      9.4 "94% thought rooms were spacious."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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