Overview

Hotel Intur Palacio San Martin

Plaza San Martin, 5, 28013 Madrid, Madrid, Spain
+34 917 015 000

AED 353+

Overall guest ratings

8.6/10 Excellent
Based on 4,009 reviews

Review highlights

  • 9.7
  • 9.0
  • 8.8
  • 4.9

Good to know

  • Very quiet
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    When you stay at Hotel Intur Palacio San Martin, you'll be in a great location, within just a 10-minute walk of Plaza Mayor and Puerta del Sol. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's also a sauna, and rooms at this upscale hotel offer plasma TVs and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Terrace/Patio
    • Concierge service
    • Laundry service
    • Restaurant
    • Coffee shop
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 4,009 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.3 "Housekeeping was great, according to 73%."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.8 "Breakfast is good."
    • 7.8 "Internet works."
      7.5 "75% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      5.2 "Beds were acceptable for 52%."
      6.9 "Only 69% said rooms were clean enough."
      6.6 "Only 66% thought the shower was ok."
    • 4.9 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."

    Overall rating

    8.6 Excellent
    Based on 2,966 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Excellent breakfast."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      7.4 "Housekeeping was great, according to 74%."
      7.8 "78% found the restaurant service to be one of the best."
    • 8.0 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.5 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
      5.6 "For only 56%, the bathroom was ok."
      6.7 "Only 67% thought the shower was ok."
    • 5.0 "Vibe was decent."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    8.6 Excellent
    Based on 481 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 8.8 "Breakfast is good."
    • 7.8 "Internet works."
      7.4 "74% said the wifi quality was great."
    • 6.7 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
    • 5.9 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
      5.9 "For only 59%, the bathroom was ok."
    • 5.0 "Vibe was decent."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    8.6 Excellent
    Based on 40 reviews
    • 9.5 "Terrific location."
    • 8.7 "Breakfast is good."
    • 6.2 "Average comfort."
    • 5.2 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 521 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.7 "Housekeeping was great, according to 77%."
    • 8.6 "Breakfast is good."
    • 7.7 "Internet works."
      7.3 "73% said the wifi quality was great."
    • 7.1 "Good cleanliness."
    • 6.7 "Average amenities."
      6.8 "68% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 6.5 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
    • 5.1 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.1 "Beds were acceptable for 51%."
      5.2 "For only 52%, the bathroom was ok."
      6.6 "Only 66% said rooms were clean enough."
    • 5.0 "Vibe was decent."
      7.0 "70% said it was a stylish hotel."
      6.6 "66% considered the lobby entrance to be so-so."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Very quiet"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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