Overview

Mandarin Oriental, Macau
Best Room

Avenida Dr Sun Yat Sen, Nape, Macau
+853 8805 8888

AED 790+

Overall guest ratings

9.4/10 Excellent
Based on 1,809 reviews

Review highlights

  • 9.0
  • 9.0
  • 8.7
  • 6.0

Good to know

  • Very quiet
  • Professional service
  • Luxurious Hotel
  • Great view

Nearby

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    About

    Mandarin Oriental, Macau puts you just a 5-minute drive from Macau Tower and Macau Tower Convention and Entertainment Centre. Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and Vida Rica serves breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with premium bedding and down comforters.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Child pool
    • Coffee shop
    • Terrace/Patio
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.4 Excellent
    Based on 1,809 reviews
    • 9.0 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      7.1 "71% said the concierge service was amazing."
      9.7 "Housekeeping was great, according to 97%."
      7.0 "70% were happy with the shuttle service."
      7.8 "Management was excellent, said 78%."
    • 8.7 "Rooms are great."
      9.8 "98% thought the view was good."
      8.3 "83% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
      7.6 "76% were happy with the bathroom."
      9.2 "92% said rooms were clean."
      10.0 "100% liked the big bathroom."
      10.0 "100% found the kitchenette to be good."
    • 8.5 "Comfort level is high."
      8.3 "83% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
      8.5 "85% thought it was pleasantly quiet."
      10.0 "100% liked the big bathroom."
    • 8.5 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
      9.4 "94% loved the menu selection."
    • 6.0 "Average value."
      6.0 "Breakfast prices were ok, according to 60%."
    • 3.2 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    9.4 Excellent
    Based on 759 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 9.0 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.9 "Rooms are great."
      9.8 "98% thought the view was good."
      8.8 "88% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      7.7 "77% were happy with the bathroom."
      9.2 "92% said rooms were clean."
    • 8.7 "Food is delicious."
      9.6 "Yummy desserts, said 96%."
    • 8.5 "Comfort level is high."
      8.8 "88% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      8.4 "84% thought it was pleasantly quiet."
    • 5.9 "Average value."
    • 3.3 "Internet is poor."
      3.0 "70% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    9.5 Excellent
    Based on 524 reviews
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.1 "World class service."
      9.2 "92% thought the service was very professional."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.5 "Comfort level is high."
      8.6 "86% thought it was pleasantly quiet."
      8.0 "80% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
    • 8.5 "Rooms are great."
      9.9 "99% thought the view was good."
      7.7 "77% were happy with the bathroom."
      9.0 "90% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
      9.3 "93% said rooms were clean."
    • 8.4 "Food is delicious."
      9.3 "Yummy desserts, said 93%."
    • 5.8 "Average value."
    • 3.0 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
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    Overall rating

    9.6 Excellent
    Based on 289 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 9.0 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 8.9 "Rooms are great."
      9.8 "98% thought the view was good."
      9.1 "91% said rooms were clean."
      8.2 "82% thought rooms were spacious."
    • 8.6 "Location is great."
      7.4 "Easily accessible by car, said 74%."
      9.2 "92% liked the proximity to shopping."
    • 8.4 "Comfort level is high."
      8.2 "82% thought rooms were spacious."
    • 3.2 "Disappointing internet connection."

    Overall rating

    9.4 Excellent
    Based on 235 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.8 "Rooms are great."
      9.9 "99% thought the view was good."
      8.6 "86% thought rooms were spacious."
    • 8.6 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
      8.2 "82% thought it was pleasantly quiet."
    • 8.2 "Location is great."
      7.3 "Easily accessible by car, said 73%."
    • 7.0 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 5.7 "Average value."
    • 3.2 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Very quiet"
    "Professional service"
    "Luxurious Hotel"
    "Great view"
    data provided by TrustYou
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