Overview

City Continental Kensington London

11-13 Penywern Road, London, SW5 9TT, United Kingdom
+44 207 373 6514

AED 357+

Overall guest ratings

6.8/10 Good
Based on 3,045 reviews

Review highlights

  • 9.8
  • 6.0
  • 4.6
  • 3.5

Good to know

  • Clean rooms
  • Close to public transport

Nearby

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    About

    This recently renovated hotel is 100 meters from Earls Court Exhibition Center and Underground station, with easy access to all major attractions, and 2 miles from the West End.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Business centre
    • Internet
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 3,045 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
      7.3 "City centre within easy reach, said 73%."
      7.5 "Great parking, according to 75%."
      10.0 "Good access to the airport, said 100%."
    • 6.0 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.2 "Only 52% thought the service was professional."
      6.6 "Housekeeping was ok, according to 66%."
    • 5.6 "Internet is average."
    • 4.6 "Rooms are not good."
      1.8 "82% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      4.3 "57% criticized the small bathroom."
      3.2 "68% found problems with the furniture."
      2.6 "74% thought the tv was sub-standard."
      3.5 "65% were disappointed with the minibar."
      0.0 "100% were unsatisfied with the kitchenette."
    • 3.5 "Breakfast is below average."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.4 "For 76%, the lobby entrance was sub-standard."

    Overall rating

    6.7 Good
    Based on 1,339 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Easily accessible by car, said 90%."
      7.4 "City centre within easy reach, said 74%."
    • 5.7 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.3 "Only 53% thought the service was professional."
      6.9 "Housekeeping was ok, according to 69%."
    • 5.4 "Internet is average."
    • 4.3 "Rooms are not good."
      1.9 "81% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      4.3 "57% criticized the small bathroom."
      3.2 "68% found problems with the furniture."
      2.5 "75% thought the tv was sub-standard."
      3.6 "64% were disappointed with the minibar."
    • 3.8 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
      4.3 "57% criticized the small bathroom."
    • 3.3 "Breakfast is below average."
    • 2.3 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
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    Overall rating

    6.6 Good
    Based on 791 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      9.8 "98% thought it was easy to get to the train station."
    • 5.5 "Internet is average."
    • 4.7 "Service is below average."
      4.7 "53% indicated the reception staff was not good."
    • 4.0 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      1.6 "84% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
      4.0 "60% criticized the small bathroom."
      2.6 "74% thought the tv was sub-standard."
    • 3.7 "Not very comfortable."
      1.6 "84% said rooms were small."
      1.9 "Air conditioning was criticized by 81%."
      4.0 "60% criticized the small bathroom."
    • 2.8 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.4 "For 76%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.0 Good
    Based on 913 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
    • 7.6 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 5.6 "Internet is average."
    • 4.6 "Rooms are not good."
      0.9 "91% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
      3.3 "67% found problems with the furniture."
      3.1 "69% thought the tv was sub-standard."
      4.2 "58% criticized the small bathroom."
    • 3.6 "Breakfast is below average."
    • 2.9 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.7 "53% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
      4.2 "58% criticized the small bathroom."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Close to public transport"
    data provided by TrustYou

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