Overview

HF Fenix Lisboa

Praça Marquês de Pombal, 8, Lisbon, Lisboa, Portugal
+351 213 716 660

AED 373+

Overall guest ratings

8.4/10 Excellent
Based on 7,031 reviews

Review highlights

  • 9.5
  • 9.2
  • 5.0
  • 4.8

Good to know

  • Professional service
  • Comfortable beds
  • Friendly service
  • Close to public transport

Nearby

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    About

    Just 5 mi (8 km) from the airport, HF Fénix Lisboa puts you just a 5-minute drive from Rossio Square and Santa Justa Elevator. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this upscale hotel include a terrace and a garden, and rooms offer minibars and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Fitness centre
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry service
    • Airport shuttle
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 7,031 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.3 "City centre within easy reach, said 83%."
      9.5 "95% liked the proximity to sightseeing."
      8.6 "Easily accessible by car, said 86%."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Excellent breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
      8.7 "Management was excellent, said 87%."
    • 6.4 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 6.1 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
    • 5.0 "Internet is average."
    • 4.8 "Bar is not good."
      4.1 "Bar service was unacceptable, according to 59%."
      3.3 "67% said beverages were too expensive."
      1.4 "Alcoholic drinks were awful, according to 86%."
    • 4.7 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      3.2 "68% thought the facilities needed updating."
      4.3 "57% didn't like the architecture."
    • 2.2 "Horrible pool."
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    Overall rating

    8.4 Excellent
    Based on 5,413 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.4 "City centre within easy reach, said 84%."
      8.8 "Easily accessible by car, said 88%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "Excellent breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.1 "91% found the restaurant service to be one of the best."
      8.6 "Management was excellent, said 86%."
    • 6.5 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 6.1 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 5.2 "Internet is average."
    • 4.8 "Bar is not good."
    • 4.4 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
      3.9 "61% didn't like the unstylish hotel."
    • 4.2 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      3.3 "67% thought the facilities needed updating."
      4.7 "For 53%, the lobby entrance was sub-standard."
      4.0 "60% didn't like the architecture."
    • 2.3 "Horrible pool."
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    Overall rating

    8.4 Excellent
    Based on 984 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      8.5 "City centre within easy reach, said 85%."
      8.6 "Easily accessible by car, said 86%."
    • 9.4 "Excellent breakfast."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
    • 6.0 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
    • 5.2 "Vibe was decent."
    • 4.7 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      3.6 "64% thought the facilities needed updating."
    • 4.6 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 632 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.4 "City centre within easy reach, said 84%."
    • 9.0 "Excellent breakfast."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.6 "Tasty food."
      7.7 "77% loved the menu selection."
    • 6.2 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.1 "For only 51%, the noise level was all right."
    • 6.1 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
    • 4.7 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 4.5 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.5 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Comfortable beds"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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