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4 Whitehall Quay, Leeds, LS1 4HR
0.8 km from
Really friendly staff. I was travelling with a group of girls and we managed to get adjoining rooms which really great.
we requested a quiet room and go one! bathroom very nice, fabulous shower. evening meal offer was good. I found a long white hair on my pillow, +my hair is brown !
The friendliness and politeness of all the staff in the hotel. Its central location and excellent breakfast provided/ Nothing.
Friendliness of staff
The decor and the feel of the place. The staff were very helpful in particular the concierges It was a very quiet hotel, not somewhere I would go with a group of people.
location - right in the center of leeds city. The bar was lovely and the reception area was grand soft pillows - pillows bit to hard!
Reception staff friendly and efficient. Pleasant room with very comfortable bed. Very central, but quiet in spite of being full. I find the keycard difficult to use in door, but maybe it was me being thick!
The location was superb, the room was a really good size, it was very clean a comfortable. Parking. After being turned away from the light car park due to an ongoing murder investigation we had to park almost 1 mile away, when we enquired if we could still get the discounted parking vouchers availible from the hotel the guy behind the reception replied "we've got nothing to do with the murder". Very disappointing.
Modern, chic, stylish hotel in a great location in city centre. Staff are excellent very helpful & friendly.
Room was lovely, everything you needed for a relaxing break. Location excellent
Had to cancel my trip due to bereavement. Despite several attempts to contact hotel no-one got back to me. When I did eventually get through I was informed that despite circs I would still be charged for the trip. Lovely. Very understanding. Will never book here again.
Quality of service, food, decor, comfort. N/A
The entrance/welcome, the leisure facilities and the distance into the city centre the room was basic, not what what we expected for the price we had paid.
Everything. Could not fault anything and would definateley recommend to friends.
My freshly cooked breakfast Tiny bedroom. No facilities
First time at this hotel but overall first impressions lived up throughout our stay. Received the most fabulous welcome from Matt on reception, which made our stay. Rooms ready & also fabulous.
Good swimming pool, ample car parking, good restaurant both for breakfast and evening dinner Expensive internet charge
we enjoyed our stay with the front desk staff really good.siobahn was excellent and we are looking forward to our next staff
comfort and cleanliness of facilities breakfast noy included in room price
The facilities in the room were superb, and the location excellent. The staff were also first class. My only gripe would be the slightly small bathroom, but this was a minor issue, particularly for the very reasonable price. I would definitely stay again.
They have studios room with all equipment!! floor a little noisy.
1 of the best hotels I've stayed in, in leeds. For a large group of us, check in was quick and easy. Rooms were everything we could ask for. All staff very friendly Wish we had stayed an extra night
it was within walking distance to the city centre and train station the welcome