Overview

Grand Service Suite at Times Square

No. 1 Jalan Imbi, Kuala Lumpur 55100, Malaysia
+60 321 447 725

AED 173+

Overall guest ratings

6.0/10 OK
Based on 117 reviews

Review highlights

  • 10.0
  • 9.3
  • 3.9
  • 3.4

Nearby

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    About

    Grand Service Suite at Times Square puts you within a 10-minute drive of Petaling Street and Merdeka Square. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. An outdoor pool and a fitness center are other highlights, and rooms feature soaking tubs and kitchenettes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Outdoor pool
    • Restaurant
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Kitchen/Kitchenette
    • Safe
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 117 reviews
    • 10.0 "Excellent pool."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 5.0 "Average value."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.4 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.3 "77% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.5 "65% didn't like the uncomfortable beds."
      0.8 "For 92%, the rooms looked old."
      1.4 "86% said the bathroom was dirty."
    • 3.4 "Service is below average."
      1.6 "84% indicated the reception staff was not good."
      4.4 "56% found the staff to be unfriendly."
      4.3 "Hotel security was horrible, thought 57%."
    • 3.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.6 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
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    Overall rating

    4.6 OK
    Based on 12 reviews
    • 3.2 "Awful rooms."

    Overall rating

    5.4 OK
    Based on 104 reviews
    • 3.2 "Awful rooms."
      2.8 "72% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.2 "78% said rooms were dirty."
    • 3.0 "Service is unsatisfactory."
    • 2.6 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
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