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Best Western Krakow Old Town

Sw. Gertrudy 6, 31-046 Krakow, Malopolskie, Poland
+48 124 227 666

AED 217+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.9/10 Good
Based on 1,676 reviews

Review highlights

  • 9.1
  • 8.6
  • 4.5
  • 4.4

Good to know

  • Near city centre
  • Wonderful sightseeing

Nearby

    show all

    About

    We cordially welcome you to the BEST WESTERN Krakow Old Town, ideally located in the very heart of the Old Town, no more than a stone's throw from the Main Market Square, the Royal Castle on Wawel Hill and Kazimierz, the historical Jewish quarter. Hotel is located at the one of the main streets of Old Town.Our superb location close to the numerous attractions of ancient Krakow never fails to stimulate an urge in our guests to stroll through the old side streets, redolent with history, while the nearby Planty Gardens that encircle the Old Town offer the perfect place for a soothing rest. In October 2010, the hotel was extended and our new, avant-garde Jazz Wing was added, designed with the thought of guests in search of unique and remarkable interiors in mind, guests who value a cutting-edge and wholly new aesthetic experience. The BEST WESTERN Krakow Old Town offers 92 air-conditioned rooms. 74 are furnished in a warm, classical style, while the 18 rooms in the Jazz Wing offer an avant-garde decor. An elevator is available in standard part and reaches half floors. At the BEST WESTEN Krakow Old Town, we guarantee superb working conditions, a place tailor-made for relaxing in the heart of Krakow and an agreeable atmosphere in which to hold business meetings. We offer professional conference facilities; the capacious Park Room, and the more intimate small conference room are both furnished with up-to-the-minute equipment, making the BEST WESTERN Krakow Old Town an ideal place for holding professional training courses and small-scale business meetings alike. The hotel's expansive and elegant restaurant offers exquisite Polish and European cuisine and its spacious surroundings provide the perfect place for banquets, parties, wedding receptions and gatherings on every kind of occasion.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,676 reviews
    • 9.1 "Terrific location."
    • 8.6 "Great service."
    • 7.2 "Good breakfast."
    • 5.4 "Food is average."
    • 4.5 "Rooms are not good."
    • 4.4 "Internet is poor."
    • 3.6 "Bad amenities."
    • 3.5 "Not very comfortable."
    View all review categories

    Overall rating

    8.0 Good
    Based on 1,273 reviews
    • 8.9 "Location is great."
      9.5 "City centre within easy reach, said 95%."
      9.5 "95% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 7.0 "High value."
      10.0 "100% thought it was a great value."
      7.4 "74% were happy with the price."
    • 6.7 "Breakfast is mediocre."
    • 5.4 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 4.4 "Rooms are not good."
      2.9 "71% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      3.7 "63% complained about the bathroom."
      3.1 "Air conditioning was criticized by 69%."
      2.3 "77% thought they were poorly maintained."
      3.2 "68% had problems with the shower."
      0.9 "91% found problems with the furniture."
      1.6 "84% criticized the small bathroom."
      0.0 "100% were disappointed with the minibar."
    • 4.4 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
      1.6 "84% criticized the small bathroom."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      3.7 "63% thought the facilities needed updating."
      3.5 "65% didn't like the architecture."
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    Overall rating

    8.1 Excellent
    Based on 134 reviews
    • 9.2 "Terrific location."
      9.0 "City centre within easy reach, said 90%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 4.9 "Rooms are not good."
      3.1 "69% said rooms were small."
    • 4.9 "Disappointing food."
    • 3.8 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      3.1 "69% said rooms were small."
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    Overall rating

    7.3 Good
    Based on 16 reviews
    • 9.1 "Terrific location."
    • 4.7 "Rooms are not good."
    • 3.6 "Not very comfortable."

    Overall rating

    7.9 Good
    Based on 251 reviews
    • 8.7 "Location is great."
      9.6 "City centre within easy reach, said 96%."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 5.5 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was modern."
    • 5.1 "Food is average."
    • 4.4 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      1.9 "81% thought they were poorly maintained."
      2.6 "74% said rooms were small."
      3.4 "66% complained about the bathroom."
      2.7 "Air conditioning was criticized by 73%."
    • 3.4 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
    • 3.2 "Quite uncomfortable."
      3.8 "62% didn't like the uncomfortable beds."
      2.6 "74% said rooms were small."
      3.7 "63% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews


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