Pros (+) I felt I was listened too when I had an issue. The room size was very nice (double queen size room)
Cons (-) The pool heater was broke and the water was very cold. My youngest had blue lips.
2 stars
Best Western Plus Kalamazoo Suites
2575 South 11th Street, Kalamazoo, MI 49009-2105, United States
Kalamazoo, MI
See location+1 269 350 5522Photos of Best Western Plus Kalamazoo Suites
Overview
Situated in Oshtemo, BEST WESTERN PLUS Kalamazoo Suites is an easy drive from Western Michigan University and Kalamazoo College. It also features a heated pool, a Jacuzzi and free Wi-Fi.
This 3-star hotel offers a coffee bar, an express check-in and check-out feature and a ballroom. Staff are available 24 hours a day and can assist with booking tours and tickets.
Best Western Suites Kalamazoo offers rooms equipped with a hair dryer and a microwave, plus all the necessities to ensure an enjoyable stay.
There are a variety of restaurants and cafés near BEST WESTERN PLUS Kalamazoo Suites, and Battle Creek is an easy car trip away. The Air Zoo, Kalamazoo Institute of Arts and Cathedral of Saint Augustine are just a short car ride from the hotel.
Latest deals for Best Western Plus Kalamazoo Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Best Western Plus Kalamazoo Suites
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Microwave
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Accessibility and suitability
- Disabled access
- Roll-in shower
- Lift
- No smoking
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
General
- Seating area
- Sofa
- Telephone
- Storage available
Pool and spa
- Spa and wellness centre
- Hot tub
- Indoor pool
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Things to do
- Gift shop
Fitness
- Fitness centre
Reviews of Best Western Plus Kalamazoo Suites
7.7
Good
847 verified ratings
Wonderful
303
Very good
167
Good
126
Okay
56
Fair
51
Mediocre
37
Poor
107
Summary of reviews
Guests say
Guests appreciated the spacious and clean rooms, as well as the good breakfast options. However, many expressed disappointment with the service, outdated amenities, and issues like the cold pool and lack of daily room cleaning. Overall, while there are positives, significant improvements are needed in service and maintenance.AI-generated from customer reviews
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Score by provider
8 out of 10
658 reviews
6.9 out of 10
90 reviews
7.5 out of 10
3 reviews
7.2 out of 10
8 reviews
All reviews
Pros (+) Great hot tub
Cons (-) Remote control was wrapped in plastic, had hd tv but they didn't spring for had channels, couch dirty
Pros (+) Breakfast. Gym.
Cons (-) No ice machine apparent on second floor. Slow clogged sink. in kitchenette Shower curtain too short and missing magnets.
Pros (+) Very convenient location to where we were visiting friends, restaurants, stores
Cons (-) Bedding was dirty. Received dirty washcloths from housekeeping (looked like cleaning rags). Left our brand new phone charger in the room after checkout and nobody from housekeeping turned it in.
Pros (+) Clean,quite room, Good breakfast. Ideal location for access to family and the highway. Liked the fact that workout room was available. Great room location, high floor away from the elevstor.
Cons (-) Our was a hot tub room. Even though it was a suite we did not have a table or a sofa.
Pros (+) Found an large-ish piece of trash (that was unidentifiable, but resembled seaweed balled up in a clump) under the bed skirt around midnight. Brought it down to the nighttime desk clerk who did give me a $10 discount off the room. Thought my worries were over. Was I wrong. I was awoken around 1am by very angry men swearing at each other and repeatedly slamming another man against my closed (and tha...
Read more
Pros (+) Room was large and we needed the pull out couch.
Cons (-) Room was not very clean, shower didn't work (dribbled out and made horrible screeching noise when turned to hot.) Metal trim on headboard was hanging off, nasty. Pool was small and hot tub was disgusting, seats covered in yellow grime.
Location
2575 South 11th Street, Kalamazoo, MI 49009-2105
What's nearby
- Kalamazoo State Hospital Water Tower4.6 km
- Waldo Stadium5.1 km
- Henry Montague House5.2 km
- Cathedral of Saint Augustine6.1 km
- Kalamazoo Institute of Arts6.3 km
- Kalamazoo State Theatre6.6 km
- Masonic Temple Building6.7 km
- Farmers Alley Theatre6.7 km
- Kalamazoo Valley Museum6.8 km
- Kalamazoo Amtrak Station6.8 km
- Kalamazoo Farmers Market6.9 km
- Markin Glen Park9.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Plus Kalamazoo Suites
Price per night. Prices are not fixed and may vary with time.
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See most recommended stays in KalamazooGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 6.4 km |
Nearest airport | Kalamazoo Intl |
Distance to airport | 9.3 km |