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Alemdar Mah. Yerebatan Cad.No 13, Istanbul
0.6 km from
The hotel's staff was truly exceptional. Words cannot do justice to the unique treatment I received at Sura. I felt more like family than a guest, and I would go out of my way to stay here again. Thank you for creating such a great team! Awesome location!
Sorry it was bad
Super location, short walking distance to so many spots. The hotel is first class. Spendy, but worth it because the location means you can really just enjoy the sights without so much hassle with getting around the town.
This hotel was my first experience with a Four Seasons Hotel and certainly worth the expense. The staff were welcoming and accommodating to me on an individual level. The rooms were comfortable and spacious. The food was out of this world. A great hotel in a great location. It's the place to stay if you want to treat yourself!
Most amazing view of the Hagia Sophia and Blue Mosque from my room.
staff were excellent internet connection was subject to problems
Had a beautiful suite (had double room on the reservation even though now I see on your information it says "exclusive" double room). The hotel staff was helpful and polite. The location could not have been better. We walked to all the Sultanahmet sights, blue Mosque, Grand Bazaar, AyaSofya, Topkapi Palace. No.
Good location. Breakfast ok. Bed acceptable. They put as in a closet first. 1 st floor room, size of a double bed. After complaint, they changed us, but then the service was cold. Also the reception gave false information about public transport.
Friendly staff. Accomodating. Extremely central location for Istanbul. They tried to push a tour on us but it wasnt too bad. Overall very good people!
A very nice location + a very friendly staff.The Hotel is small,but nice The rooms are too small+description is wrong:rooms are not suit.for 4 persons,even for 3 pers.not comfortable(Suites).Rooms are looking to a wall,at least the suites.
The quality of service was quite outstanding. Also the location of the hotel is ideal. I cannot think of a single thing but if i have point out one thing it would be the architecture of the building. The 60s exterior architecture is not in harmony with the interior which is very modern and new.
position overlooking Bosphurus and helpful staff. The seating in our executive room was hard and uncomfortable. A comfortable sofa or armchair would have made us a lot happier as the ones we had were hard wood covered in sponge and consisted of a narrow sofa and a large backless stool. Staff helpful with rogue istanbul taxi drivers who all but sullied the face of an interesting and beautiful city and are a smear on the face of a proud and helpful Turkish people,
Great service arrived early after long flight and put straight into room. Fantastic location close to everything. Nothing
breakfast, hotel location relatively poor privacy in telephone calls received by the hotel reception.