3 stars
Hanoi Symphony Hotel
Photos of Hanoi Symphony Hotel
Overview
Conveniently set in the centre of Hanoi, Hanoi Sena Hotel & Travel - Former Symphony Hanoi Hotel features 3-star accommodation close to Thang Long Water Puppet Theater and Hoan Kiem Lake. The property is located 500 metres from St. Joseph Cathedral, 1.7 km from Hanoi Temple of Literature and 1.7 km from Hanoi Opera House. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms offering a desk, a kettle, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. All units include a wardrobe. A buffet, à la carte or continental breakfast is available daily at the property. At Hanoi Sena Hotel & Travel - Former Symphony Hanoi Hotel you will find a restaurant serving Vietnamese cuisine. A vegetarian option can also be requested. Popular points of interest near the accommodation include Hanoi Old City Gate, Trang Tien Plaza and Ha Noi Railway station. Noi Bai International Airport is 24 km away.
Amenities at Hanoi Symphony Hotel
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Bathroom
- Raised toilet
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
- Walk-in shower
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
General
- Window
- Family rooms
- Hardwood or parquet floors
- Slippers
- Soundproof rooms
- Soundproofing
- Lockers
- Telephone
- City view
- Storage available
Dining
- Electric kettle
- Minibar
- Snack bar
- Restaurant
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
Accessibility and suitability
- Non-smoking rooms available
- Lift
- Accessible by lift
- Non-feather pillow
- Upper floors accessible by lift
- Private entrance
Bedroom
- Feather pillow
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
Family friendly
- Babysitting or child care
- Cribs available
Workspace
- Desk
Things to do
- Bicycle hire
Health and safety
- Safe
Reviews of Hanoi Symphony Hotel
8.5
Very good
1030 verified ratings
Wonderful
562
Very good
184
Good
138
Okay
61
Fair
45
Mediocre
16
Poor
24
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location in the city center, making it easy to access attractions and dining options. However, many expressed dissatisfaction with the service, citing issues such as overbooking and unhelpful staff. Cleanliness was also a concern, with reports of dirty rooms and maintenance issues. Overall, while the location is a strong point, the service and cleanliness need significant improvement.AI-generated from customer reviews
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Score by provider
8.5 out of 10
468 reviews
6.5 out of 10
3 reviews
Location
1 Hang Hom Street, Hanoi 10000
What's nearby
- St. Joseph Cathedral401 m
- Hanoi City Centre0.6 km
- Hoan Kiem Lake0.6 km
- National Library of Vietnam0.7 km
- Dong Xuan Market0.7 km
- Hoa Lo Prison Museum0.8 km
- Vietnam Military History Museum0.9 km
- Hanoi Citadel1 km
- Hanoi Opera House1.3 km
- National Museum of Fine Arts1.4 km
- National Museum of Vietnamese History1.4 km
- Temple of Literature1.5 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hanoi Symphony Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hanoi Symphony Hotel
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See most recommended stays in HanoiGood to know
Value for money | 8.7 |
|---|---|
Distance to city centre | 3.7 km |
Nearest airport | Hanoi Noibai |
Distance to airport | 21.4 km |