Overview

Hangzhou Xanadu Resort

3318 Xiang Lake Road, Hangzhou 311258, China
+86 571 8388 0888

AED 318+

Overall guest ratings

8.9/10 Excellent
Based on 391 reviews

Review highlights

  • 7.6
  • 7.1
  • 5.4
  • 5.3

Good to know

  • Friendly atmosphere
  • Great view
  • Luxurious Hotel

Nearby

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    About

    The Crowne Plaza Hangzhou Xanadu Resort(Hangzhou Shiwai Taoyuan Huangguan Jiari Jiudian) is located on Xianghu Road and close to the Xianghu Scenic Area. Some rooms in this Hangzhou hotel come with balconies offering guests scenic lake and garden views. The Taoyuan Chinese Restaurant has 38 VIP lounges and serves decent Cantonese dishes and local dishes. At the lobby bar guests can enjoy all kinds of snacks and cocktails. The hotel provides advanced conference facilities for those with business to conduct. Xianghu Hall holds 320 set up theater-style or 300 people in a banquet setting. Also there are 12 conference rooms of various sizes.

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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 437 reviews
    • 7.6 "Good location."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.0 "Good vibe."
      10.0 "100% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Food is average."
    • 5.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.3 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
    • 4.4 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      4.2 "Disappointing facilities for kids, said 58%."
    • 3.8 "Value below average."
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    Overall rating

    9.1 Excellent
    Based on 34 reviews
    • 7.7 "Good location."
    • 7.1 "Good service."
    • 6.9 "Vibe was decent."
    • 5.5 "Rooms are ok."

    Overall rating

    9.1 Excellent
    Based on 279 reviews
    • 7.4 "Good location."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Food is average."
    • 5.3 "Average cleanliness."
      5.2 "52% thought the cleanliness of the hotel was average."
      5.9 "Only 59% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.9 "Only 59% said rooms were clean enough."
    • 4.3 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      4.7 "Disappointing facilities for kids, said 53%."
    • 4.1 "Value below average."
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    Overall rating

    8.7 Excellent
    Based on 109 reviews
    • 7.6 "Good location."
    • 7.3 "Good service."
    • 7.0 "Good vibe."
    • 6.6 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.4 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.8 "Value below average."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 13 reviews
    • 6.7 "Service is ok."
    Good to know
    "Friendly atmosphere"
    "Great view"
    "Luxurious Hotel"
    data provided by TrustYou

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