Pathetic customer service, maybe it just wasn't their day(s)!
2 stars
Comfort Suites Fredericksburg South
4615 Southpoint Parkway, Fredericksburg, VA 22407, United States
Fredericksburg, VA
See location+1 540 891 1112Photos of Comfort Suites Fredericksburg South
Overview
Let the 100 percent smoke-free Comfort Suites Fredericksburg hotel in Fredericksburg, VA give you the essentials you need to be your best. We are near Historic Fredericksburg, Fredericksburg Expo Center, Fredericksburg National Military Park and Kings Dominion. Amenities include free WiFi, free ample parking, free hot breakfast, meeting room, fitness and business centers, laundry facilities and an indoor heated pool. Behind every great day is a great night in your suite, which gives you 25 percent more of the space that you need and has a refrigerator, microwave and recharging device with AC and USB outlets. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Comfort Suites Fredericksburg South
Amenities at Comfort Suites Fredericksburg South
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
- Adapter
Dining
- Minibar
- Refrigerator
- Coffee machine
- Microwave
- Snack bar
General
- Family rooms
- Telephone
- Seating area
- Interconnected room(s) available
- Sofa
Services and conveniences
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24-hour front desk
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- Shared lounge/TV area
- TV
Accessibility and suitability
- No smoking
- Disabled access
- Lift
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Shower
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Grill
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Pool
- Indoor pool
Reviews of Comfort Suites Fredericksburg South
7.7
Good
1013 verified ratings
Wonderful
553
Very good
154
Good
105
Okay
49
Fair
55
Mediocre
31
Poor
66
Summary of reviews
Guests say
Guests appreciated the great location and spacious rooms, but many expressed concerns about cleanliness, particularly in the bathrooms and common areas. Noise levels from the indoor pool and heating/AC units were also a common complaint, impacting the overall comfort of their stay. Customer service received positive remarks, although some guests encountered issues with staff rudeness and billing errors.AI-generated from customer reviews
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7.7 out of 10
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5 reviews
All reviews
Pros (+) The hotel was in a convenient location for our visit to the area to see family.
Cons (-) We were booked for two nights. When we checked in Friday night I pushed the door to our room open as I inserted the key card -- it wasn't latched right. When we returned to our room on Saturday night, the same thing happened -- housekeeping didn't close the door so the latch would engage, leavin our room unsecured. The hotel air conditioning failed sometime on Saturday, so by Sunday morning it was...
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Pros (+) The greeting from the front desk and their polite response regarding their apologies for their inability to resolve issues beyond their control.
Cons (-) The amount of wall photos in rooms that were tributes to Confederate fallen, None were tributes to Union fallen. The owners and management promote the proudness of their confederate heritage. There is a time and place for everything. Personal life should be separate from business. There was inadequate heating in the room. No maintenance person was available after hours and on the weekend. Space he...
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Pros (+) Very convenient location (Starbucks, Chipotle, 1-95 right there) Suite style rooms Big atrium gives airiness to the public areas Very friendly woman at check in
Cons (-) Very overdue for a make-over, both in guest rooms and in public areas Makeover just begun when I stayed, May 2015; it holds promise but also means disruption and unattractive spaces for guests Will be affiliating with Comfort Inn; I'd stay there again after the transformation is complete but not before
Pros (+) Nothing
Cons (-) Hotel was under major construction and was a complete mess. Dust everywhere wires running down the halls. Would never stay there again. Mislead by photos online and it did not say hotel under construction. Want my money back!
Location
4615 Southpoint Parkway, Fredericksburg, VA 22407
What's nearby
- Fairview1.5 km
- La Vue5.3 km
- Braehead6 km
- Spotsylvania Towne Centre7 km
- A. Smith Bowman Distillery7.1 km
- Fredericksburg and Spotsylvania National Military Park7.4 km
- Brompton7.6 km
- Walker-Grant School7.8 km
- Central Park8 km
- George Washington's Ferry Farm8.3 km
- Kenmore Plantation8.5 km
- The Chimneys8.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Comfort Suites Fredericksburg South
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Comfort Suites Fredericksburg South
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in FredericksburgGood to know
Value for money | 7.9 |
|---|---|
Distance to city centre | 8.7 km |