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Hotel Santa Croce

Via De Bentaccordi, 3, 50122 Florence, Tuscany, Italy
+39 055 217 000

AED 129+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.7/10 Excellent
Based on 781 reviews

Review highlights

  • 9.9
  • 9.6
  • 9.3
  • 4.9

Good to know

  • Professional service
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Housed in a 17th-century building in the historical centre of Florence, Hotel Santa Croce offers air-conditioned rooms and free Wi-Fi. The Uffizi Gallery and Signoria Square are both 270 metres away. En-suite rooms at the Santa Croce include an LCD TV and safety deposit box. The bathroom has free toiletries and a hairdryer. A buffet breakfast including freshly-baked croissants is provided daily. The Santa Croce Basilica Church is 120 metres from the property, and the cathedral is an 7-minute walk away. Active 24 hours a day, staff can arrange visits to nearby locations and attractions. Private parking is possible at a location nearby (reservation is not needed) and charges are applicable the garage provides pickup service and delivery directly to the Hotel.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 781 reviews
    • 9.9 "World class service."
    • 9.6 "Terrific location."
    • 9.3 "Perfectly clean."
    • 9.0 "Excellent value."
    • 8.7 "Very good internet connection."
    • 4.9 "Rooms are not good."
    • 3.5 "Not very comfortable."
    • 2.3 "Terrible amenities."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 484 reviews
    • 10.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      9.7 "Housekeeping was great, according to 97%."
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Breakfast is good."
    • 8.6 "Food is delicious."
    • 8.6 "Very good internet connection."
      8.4 "84% said the wifi quality was great."
    • 4.0 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.4 "66% complained about the bathroom."
      0.4 "96% criticized the small bathroom."
      2.9 "71% had problems with the shower."
      2.5 "For 75%, the rooms looked old."
    • 2.8 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      0.4 "96% criticized the small bathroom."
    • 2.4 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
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    Overall rating

    8.8 Excellent
    Based on 257 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.8 "Management was excellent, said 98%."
      9.7 "97% thought the service was very professional."
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "Perfectly clean."
    • 8.9 "Good value."
    • 8.8 "Food is delicious."
    • 5.3 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 3.7 "Not very comfortable."
      1.3 "87% said rooms were small."
      0.5 "95% criticized the small bathroom."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 7 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.7 "Terrific location."

    Overall rating

    9.0 Excellent
    Based on 31 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Terrific location."
    • 8.6 "Breakfast is good."
    • 4.9 "Rooms are not good."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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