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The Hotel Am Kaisersaal is well situated in the city for seeing all the historical sites, shopping, eating, relaxing, and near public transportation. I'd go back in a heart-beat.
The room was very nice and very spacious. The towel warmer was a nice touch. Everything was extremely clean. A frig would have been a nice addition.
The hotel was central to the sights in Erfurt, the on-site car parking facility was excellent and a must in town which has such complex oneway traffic systems and pedestrian streets.
Its very good location in the Altstadt, and parking facilities. The hotel and its facilities were clean, and the employees helpful. The breakfast was somewhat pricey, the more so since we are used to a very light breakfast. That is why we had our breakfast in one of the nearby places.
The location is excellent in the heart of the city. The room was comfortable and breakfast was wonderful. I would like to stay there next time as well. No. the hotel was very nice.
The hotel staff was helpful, and the location was perfect for a city trip.
Location and price / service ratio.
Mercure is a very good mid-price chain. The room was good. The location was convenient to the many tourist attractions in the Altstadt. The underground parking garage is much too small. Cars had to be double parked on the ramp and in the small lot outside the hotel. This made many hotel guests unhappy and frustrated the hotel staff.
Excellent location and ambience
Room with a view, excellent location, easy parking. Very clean and spacious rooms!
Complimentary provisions in the room as I was busy with a conference.
good location, nice room at reasonable price hotel parking was available, but not informed properly (I used other public parking)
free drink on arrival, and location of hotel reception not so easy to find
Clean and spacious rooms, nice abundant breakfast, receptionists kind and helpful.
Very good service breakfast very good
on site parking very near heart of the old town. good english speaking restaurant doing local food next door.
Very helpful personnel, interesting surroundings, close to the shops and the Center of the City. Pleasant rooms. Calm and quiet.
I really appreciated their flexible services when my child was ill suddenly.
Excellent location, friendly staff with great sense of humour, very versatile breakfast.
The breakfast buffet was amazing, including help-yourself sekt and a waffle-iron to make waffles, as well as everything else you would expect in abundance. The room was comfortable and the staff were friendly. We had a quiet room looking into the courtyard as requested. We would happily stay there again.
Convenience to old section of Dresden, excellent breakfast room, pleasant ambience.
Front person were all excellent. It is a little bit difficult to find a perking lot.