Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.8
The pool and beach were outstanding
review from KAYAK -
8.5
Beautiful view from balcony, and pool area nice. Make sure when you book it specifies ocean front! Wifi is terrible!
review from KAYAK -
6.0
Clean place with great pool area for kids...but no room service, cleaning service or valet. So be prepared to wash your own towels.
review from KAYAK -
3.1
Hotel staff was horrible Waiting at the front desk for almost an hour and a half At 10:30 pm
review from KAYAK -
7.7
The jacuzzis and the lazy river are great! Great access to and views of the boardwalk AC unit broke on last day there, no one came to fix it, and apparently never even put it in the system. Children were throwing bread and liquids into the jacuzzi tub beneath their balcony. In the bedroom facing the hallway, the curtains didn't close all the way and the blinds left huge gaps where you could see in from the outside, plus light just just streamed in all the time, it was never really dark.
review from KAYAK -
4.2
Pools & beach Room a little dated
review from KAYAK -
4.0
The view and the staff at the front desk How unclean the rooms were
review from KAYAK -
5.3
The location is great, the view from my balcony. My room was not ready on time ,my waiting time was 40min Not towels my experience was not good Not good vacation
review from KAYAK -
7.0
Good value and location. Nice pool. No maid service during stay, but maid came thirty minutes prior to checkout to get room ready for next guests! Next time will check the fine print because 10am check out time during Biketoberfest may be a deal breaker.
review from KAYAK -
8.0
Beach and pools, Oceanwalk Restaurants, and the Turtle Bar We were never able to get a chair by the pool, we were forced to go to the beach. There should be more chairs by the pools. Also, there were many people by the pool without bracelets. The Security at this resort should be enforcing this, they just ignored it.
review from KAYAK -
6.7
Good pool, good tv channel selection, good dinning area long waits for the elevators
review from KAYAK -
6.7
The room was great, washing machine was a god send and easy to use, views from the room were fantastic, no maid coming into the room each morning was good, balcony was ace, no long ques for the lift, awsome place to stay for a family. it was very busy
review from KAYAK -
3.3
The only thing I liked was the different pool activities for children and location We were placed in a Handicapped room with Me my fiance and 4 young children and the bathroom had no door and it was completely inconvenient and inappropiate. No one seemed to care of my concern.
review from KAYAK -
7.7
I loved the convenience of being able to walk out the the beach and walk to all kinds of entertainment and shopping. Eateries were awesome! Staff were very friendly and most helpful. Loved the pools and spas. Had all kinds of things to do without having to leave. Loved it! Upon arrival there was a mix up with the room. I had booked a one bedroom with two double beds and a sofa sleeper to accommodate 5 adults, and was originally given a one bedroom with a king size bed and sofa sleeper, but the staff were very quick to resolve even though it was spring break and booking was very heavy. I have absolutely no complaints.
review from KAYAK -
4.0
Conviently located to the convention center. Good entertainment with a band shell, movie theater and amusement park all surrounding the facility. We had stayed at this hotel in 2000, 2001, 2002 and 2003. This was our favorite hotel. We were so excited to have a chance to go again. We were shocked at how dirty and poorly run it was this time. Not only was our room dirty (like fecal material on the shower curtin), but our room was missing the trash can, tv remote, pans, forks... Usually there is a check list for the cleaning crew. This was very frustrating. There was food smeared on the door of one of the elevators. It was there for two days! We brought our eighteen year old son into the adult activity room to play billards with him and were kicked out since he is under 21yo. The next day I watched a man and his three very young children play billards in there for an hour.
review from KAYAK -
5.6
Great location and pools Policies about charges for pool towels not explained on arrival. Told not to worry about charge when towels distributed, then charged $15/towel.
review from KAYAK -
5.2
great location,beautiful seting I arrived early had to wait three hours to check in and my room had been cleaned. towels,bathroom,and fridge from the previous guest was nasty.There was no belman to assist me upon arrival nor when I switched rooms!
review from KAYAK
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8.8
The pool and beach were outstanding
review from KAYAK -
8.5
Beautiful view from balcony, and pool area nice. Make sure when you book it specifies ocean front! Wifi is terrible!
review from KAYAK -
8.0
Beach and pools, Oceanwalk Restaurants, and the Turtle Bar We were never able to get a chair by the pool, we were forced to go to the beach. There should be more chairs by the pools. Also, there were many people by the pool without bracelets. The Security at this resort should be enforcing this, they just ignored it.
review from KAYAK
-
7.7
The jacuzzis and the lazy river are great! Great access to and views of the boardwalk AC unit broke on last day there, no one came to fix it, and apparently never even put it in the system. Children were throwing bread and liquids into the jacuzzi tub beneath their balcony. In the bedroom facing the hallway, the curtains didn't close all the way and the blinds left huge gaps where you could see in from the outside, plus light just just streamed in all the time, it was never really dark.
review from KAYAK -
7.0
Good value and location. Nice pool. No maid service during stay, but maid came thirty minutes prior to checkout to get room ready for next guests! Next time will check the fine print because 10am check out time during Biketoberfest may be a deal breaker.
review from KAYAK -
6.7
Good pool, good tv channel selection, good dinning area long waits for the elevators
review from KAYAK -
6.7
The room was great, washing machine was a god send and easy to use, views from the room were fantastic, no maid coming into the room each morning was good, balcony was ace, no long ques for the lift, awsome place to stay for a family. it was very busy
review from KAYAK -
7.7
I loved the convenience of being able to walk out the the beach and walk to all kinds of entertainment and shopping. Eateries were awesome! Staff were very friendly and most helpful. Loved the pools and spas. Had all kinds of things to do without having to leave. Loved it! Upon arrival there was a mix up with the room. I had booked a one bedroom with two double beds and a sofa sleeper to accommodate 5 adults, and was originally given a one bedroom with a king size bed and sofa sleeper, but the staff were very quick to resolve even though it was spring break and booking was very heavy. I have absolutely no complaints.
review from KAYAK
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6.0
Clean place with great pool area for kids...but no room service, cleaning service or valet. So be prepared to wash your own towels.
review from KAYAK -
3.1
Hotel staff was horrible Waiting at the front desk for almost an hour and a half At 10:30 pm
review from KAYAK -
4.2
Pools & beach Room a little dated
review from KAYAK -
4.0
The view and the staff at the front desk How unclean the rooms were
review from KAYAK -
5.3
The location is great, the view from my balcony. My room was not ready on time ,my waiting time was 40min Not towels my experience was not good Not good vacation
review from KAYAK -
3.3
The only thing I liked was the different pool activities for children and location We were placed in a Handicapped room with Me my fiance and 4 young children and the bathroom had no door and it was completely inconvenient and inappropiate. No one seemed to care of my concern.
review from KAYAK -
4.0
Conviently located to the convention center. Good entertainment with a band shell, movie theater and amusement park all surrounding the facility. We had stayed at this hotel in 2000, 2001, 2002 and 2003. This was our favorite hotel. We were so excited to have a chance to go again. We were shocked at how dirty and poorly run it was this time. Not only was our room dirty (like fecal material on the shower curtin), but our room was missing the trash can, tv remote, pans, forks... Usually there is a check list for the cleaning crew. This was very frustrating. There was food smeared on the door of one of the elevators. It was there for two days! We brought our eighteen year old son into the adult activity room to play billards with him and were kicked out since he is under 21yo. The next day I watched a man and his three very young children play billards in there for an hour.
review from KAYAK -
5.6
Great location and pools Policies about charges for pool towels not explained on arrival. Told not to worry about charge when towels distributed, then charged $15/towel.
review from KAYAK -
5.2
great location,beautiful seting I arrived early had to wait three hours to check in and my room had been cleaned. towels,bathroom,and fridge from the previous guest was nasty.There was no belman to assist me upon arrival nor when I switched rooms!
review from KAYAK
