Pros (+) The indoor pool
Cons (-) Beds were uncomfortable, toliet seat was not tightened,
2 stars
Best Western Crossroads of The Bluffs
2216 27th Avenue, Council Bluffs, IA 51501-6953, United States
Council Bluffs, IA
See location+1 712 322 3150Photos of Best Western Crossroads of The Bluffs
Overview
Set in Council Bluffs, Best Western Crossroads of the Bluffs is within walking distance of Horseshoe Council Bluffs and provides a heated pool. It features a gym, as well as free Wi-Fi, a 24-hour reception and an express check-in and check-out feature.
There are a range of facilities on offer to those staying at the hotel, such as laundry facilities, meeting rooms and room service. A safe, a dry cleaning service and a hearing impaired service are also provided.
All the stylish rooms at Best Western Crossroads of the Bluffs provide a refrigerator, plus all the necessities for a comfortable stay. They are also equipped with a microwave and a hair dryer.
The hotel provides easy access to Union Station, Henry Doorly Zoo and Old Market. There is also the added convenience of many close by restaurants and cafés.
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Amenities at Best Western Crossroads of The Bluffs
- Indoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Adapted bath
Dining
- Microwave
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24-hour front desk
General
- Seating area
- Telephone
- Carpeted
- Tile/marble floor
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Fax
- Desk
Pool
- Heated pool
- Indoor pool
- Pool towels
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Cleaning products
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Things to do
- Casino
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Best Western Crossroads of The Bluffs
7.3
Good
1144 verified ratings
Wonderful
412
Very good
190
Good
166
Okay
87
Fair
80
Mediocre
60
Poor
149
Summary of reviews
Guests say
Guests appreciated the good location and attentive service, with many noting the size and amenities of the rooms. However, cleanliness issues were frequently mentioned, including dirty rooms and plumbing problems. The hotel staff was generally friendly, but some guests experienced rude service at the front desk. Overall, while the hotel offers good value, improvements in cleanliness and maintenance are needed.AI-generated from customer reviews
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7.4 out of 10
923 reviews
7 out of 10
143 reviews
8 out of 10
6 reviews
8.4 out of 10
1 review
All reviews
Location
2216 27th Avenue, Council Bluffs, IA 51501-6953
What's nearby
- Horseshoe Council Bluffs1 km
- Mid-America Center1.2 km
- RailsWest Railroad Museum2.4 km
- Ameristar Casino2.9 km
- Lake Manawa Beach3.2 km
- Historic General Dodge House3.2 km
- Union Pacific Railroad Museum3.3 km
- Bayliss Park3.4 km
- Squirrel Cage Jail3.4 km
- Harrah's Council Bluffs3.6 km
- Bennett Building3.7 km
- St. Peter's Catholic Church3.7 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Crossroads of The Bluffs
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Best Western Crossroads of The Bluffs
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Council BluffsGood to know
Value for money | 7.9 |
|---|---|
Distance to city centre | 3.2 km |
Nearest airport | Omaha Eppley Airfield |
Distance to airport | 7.8 km |