Overview

Grand Hyatt Chengdu

No.8 South Chunxi Road, Chengdu 610021, China
+86 286 666 1234

AED 559+

Overall guest ratings

9.5/10 Excellent
Based on 1,076 reviews

Review highlights

  • 10.0
  • 9.7
  • 9.6
  • 6.0

Good to know

  • Friendly service
  • Luxurious Hotel
  • Professional service
  • Great shopping

Nearby

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    About

    The hotel boasts 370 luxurious guestrooms, all of which provide stunning scenery through their floor-to-ceiling picture windows, offering guests a bird's eye view of downtown Chengdu city. Over 3,000 sq meters of meeting and event space, including a statement conference room which features an impressive 8-meter tall ceiling, means every event need can be catered for. Plus an extraordinary 1,000-square-metre French-style outdoor terrace garden bring perfect choice for different occasions.

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    Hyatt

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Babysitting or child care
    • Laundry facilities
    • Game room
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Sauna
    • Pets not allowed
    • Steam room
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.5 Excellent
    Based on 1,076 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.6 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.8 "98% thought, the hotel was modern."
      9.5 "95% thought the hotel was luxurious."
      7.5 "75% enjoyed the lobby entrance."
    • 8.9 "Food is delicious."
      7.7 "Yummy desserts, said 77%."
      10.0 "100% enjoyed the side dishes."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.5 "Management was excellent, said 75%."
    • 6.0 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.7 "Only 67% thought the shower was ok."
      5.4 "54% thought the kitchenette was ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 4.3 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.4 "56% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
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    Overall rating

    9.6 Excellent
    Based on 269 reviews
    • 9.9 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
    • 9.6 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.8 "98% thought, the hotel was modern."
      9.5 "95% thought the hotel was luxurious."
    • 8.7 "Food is delicious."
    • 8.7 "Great service."
      9.6 "96% thought the service was very professional."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 6.0 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
    • 4.3 "Not very comfortable."
      3.1 "69% said rooms were small."
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    Overall rating

    9.5 Excellent
    Based on 451 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      10.0 "City centre within easy reach, said 100%."
    • 9.5 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.8 "98% enjoyed the friendly atmosphere."
      9.2 "92% thought the hotel was luxurious."
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 9.0 "Food is to die for."
    • 8.2 "Breakfast is good."
    • 6.5 "Average value."
    • 5.8 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
    • 4.1 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.9 "51% criticized the small bathroom."
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    Overall rating

    9.6 Excellent
    Based on 290 reviews
    • 9.7 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought, the hotel was modern."
      9.6 "96% thought the hotel was luxurious."
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
    • 8.7 "Food is delicious."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 5.7 "Rooms are ok."
    • 4.3 "Not very comfortable."
      2.9 "71% said rooms were small."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 64 reviews
    • 9.7 "Awesome vibe."
    • 9.4 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.0 "Rooms are ok."
    • 4.3 "Not very comfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Luxurious Hotel"
    "Professional service"
    "Great shopping"
    data provided by TrustYou

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