10.0 Excellent20 Apr 2021
Pros: Check-in and check-out was very fast and efficient. We were upgraded to an SUV for free, which was a nice surprise. Overall, very pain-free experience.Cons: Nothing needed changed.
2.0 Mediocre29 Dec 2020
Pros: NothingCons: We arrived at 800p which was scheduled and they were closed. We could not get another car because everything was sold out. Had to pay for ubers and hotel
8.4 Excellent6 Oct 2020
Cons: It was the Ford Edge. Hard to lock up. Alarm went off! Alarm would not set up - spent 30 minutes trying to figure this one out. Finally after closing the rear opening on the SUV for the third time, the alarm was able to be set. So, it wasn’t Hertz, it was Ford who had a problem. I would NEVER buy a Ford Edge.
10.0 Excellent27 Mar 2020
Pros: Saint John the desk attendant, when I picked up The car. He went above and beyond for me! He even brought the vehicle curb side for me! I’ve never experienced wonderful service like I did on Wednesday March 25 @ 5:00PM in Fargo, ND with Herttz Rental! Thank you s million times
10.0 Excellent11 Jul 2019
Pros: Staff was amazing, especially Julie. There was a bit of a smoke smell in the car and she was able to handle any issues that might have come up.
10.0 Excellent11 Jun 2019
Pros: Easy, convenient, great rate.
10.0 Excellent25 May 2019
Pros: Staff was very friendly. The pick-up and drop-off were close to the rental counter and baggage claim.Cons: Just fine.
10.0 Excellent8 Aug 2018
Van rentalPros: Picking up the vehicle was fast and easy. Everyone at the service counter was friendly and answered any questions I had, plus they explained everything. Turning the vehicle in, was painless! Very easy. Van was very clean and easy to drive, very comfortable for the long road trip.
6.4 Good2 Jul 2018
Pros: I liked the free upgrade from a Chevy spark to a Buick lacrosse.Cons: I didn't like the fact when I went to refill the car with gas before dropping off the car, the gas cap door would not open on the car. I read the Manuel and googled instructions on how to open it and now it would open. The car rental return location was closed so I could not explain to them, I called the road side service but they where of no asstince. So now I'm stuck paying 6.99 a gallon for Hertz to refill it for me.
10.0 Excellent10 Apr 2018
Phil is the bestPros: Clean nice cars, Hockey chat.