Shuttle never came, had to take a cab. Staff kept telling us it was coming. BS
3 stars
Courtyard by Marriott Charlotte Airport North
Photos of Courtyard by Marriott Charlotte Airport North
Overview
Maintain your momentum at Courtyard Charlotte Airport North. Our pet-friendly hotel is near the CLT Airport that offers everything you need to keep moving forward. Refresh in our rooms and suites with plush Marriott bedding, ergonomic workspaces, and private balconies in select accommodations. Savor balanced entrees, specialty Starbucks® drinks, and craft cocktails at the Bistro or try restaurants nearby like Noble Smoke, Sunflour Baking Company, and Cracker Barrel. Stay active at our heated indoor pool and 24-hour fitness center or take a 10-minute drive to U.S. National Whitewater Center for outdoor recreation. During your stay, easily explore popular local attractions like Bank of America Stadium, Spectrum Center, and Charlotte Premium Outlets. Charlotte Motor Speedway is also nearby. Our free shuttle service to the CLT Airport makes our flexible venues a great choice for your upcoming event. Whether you're in town for business or pleasure, make the most of it at Courtyard Charlotte Airport North.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Courtyard by Marriott Charlotte Airport North
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business centre
- Flat-screen TV
- Cable or satellite TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Adapted bath
- No smoking
- Toilet with grab rails
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Heating
- Air-conditioned
- Dustbins
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
General
- Seating area
- Soundproof rooms
- Telephone
- Carpeted
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Coffee machine
Pool and spa
- Hot tub
- Pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Sofa bed
Things to do
- Golf
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Courtyard by Marriott Charlotte Airport North
7.1
Good
488 verified ratings
Wonderful
184
Very good
78
Good
58
Okay
39
Fair
37
Mediocre
28
Poor
64
Summary of reviews
Guests say
Guests appreciated the location of the hotel, particularly its proximity to the airport. However, many expressed dissatisfaction with cleanliness, noting dirty rooms and bathrooms. The service was also criticized, with reports of rude staff and maintenance issues. Overall, while the hotel has potential, significant improvements are needed in cleanliness and service to enhance guest experience.AI-generated from customer reviews
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Score by provider
7 out of 10
1 review
6.8 out of 10
10 reviews
All reviews
Pros (+) Room was clean, staff was friendly and helpful, shuttle arrived to take us to the airport on time and was an easy experience.
Cons (-) The AC unit in our room felt that 72 was far too cold and preferred to keep the room about 80. It did cool the room off around 4 am. Not sure if the AC unit had been off all day, but the room was very warm on arrival and took most of the night to cool off.
Pros (+) the location was close to the airport
Cons (-) The hotel was really dirty, the staff was awful, acted like you were an inconvenience to even be there, the carpet was filthy, no one at bar/dining area most of time even though supposed to be open, they ignored you when they did show up, there was construction. Room was extremely loud, huge cracks around door let in tons of noise and light. Bathroom tacky. Overall very tired and dirty with unatte...
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Pros (+) The bed was comfortable. It was 2 miles from Charlotte airport. So are other lodgings...Take your $200.00 elsewhere!
Cons (-) Horrible hammering/banging noise from room next door for the entire day thru to 6:00pm! Staff was not at all accommodating about this problem. The staff showed no concern for the very loud noise. Mini fridge had a service man come twice. Finally replaced the fridge. My room key card had to be replaced three times. This is not, repeat not, a place interested in keeping their guests comfortable or h...
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Pros (+) Room was very comfortable, and the outdoor area nice.
Cons (-) The bistro & bar closes too early on weekend evenings! Seems like a small complaint, but after a lengthy flight it's nice to take a few moment to get a snack and relax. Even limited service until midnight would be great.
Pros (+) Good location and very good amount of parking
Cons (-) Room smelled, all carpets in 2nd floor were clearly not well maintained and room was noisy. When looking downstairs for refreshments, the cafeteria was little bit pricey. Room was not ready when I arrived.
Pros (+) Clean and friendly.
Pros (+) Decor, location, pool
Cons (-) Some loud Guest partying in the lobby and staff did nothing
Pros (+) Location
Cons (-) All ok
Pros (+) Proximity too the airport
Cons (-) The room I was assigned hadn't been cleaned at all. There was dirty towels on the floor, one of the beds had been slept in, and the previous person's trash was still in the room. I ordered food at the kitchen and was told after my order was completed that a side wasn't available and a cheaper side was given to me without a discount on my meal.
Location
2700 Little Rock Road, Charlotte, NC 28214
What's nearby
- Carolinas Aviation Museum2.3 km
- Bank of America Stadium8.2 km
- Charlotte Center City8.3 km
- 400 South Tryon8.6 km
- Charlotte Convention Center8.7 km
- 112 Tryon Plaza8.8 km
- Bank of America Corporate Center9 km
- NASCAR Hall of Fame9 km
- Spectrum Center9.3 km
- Little Sugar Creek Greenway10 km
- Carolina Actors Studio Theatre11.6 km
- Mint Museum RANDOLPH12.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Courtyard by Marriott Charlotte Airport North
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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See most recommended stays in CharlotteGood to know
Value for money | 7.1 |
|---|---|
Distance to city centre | 8.9 km |
Nearest airport | Charlotte Douglas |
Distance to airport | 2.1 km |