Country Inn & Suites By Carlson, Charlotte I-85, NC

Pros: The breakfast was good. Many choices of hot and/or cold items. Staff was friendly.

Cons: The room looked as if it had recently been hastily renovated - but not finished. The shower was small pre fab unit that had chunks of chalk everywhere. The old wooden bathroom door needed paint. ...

Pros: The shuttle driver was very friendly and helpful. The breakfast was great.

Cons: The A/C unit didn't keep a steady room temperature. The shower drain was clogged and I wasn't able to shower in the morning. I paid $100 for a room I couldn't even shower before a 5 ...

Ok for one night

Pros: Property in process of renovation. Some newer furniture and paint in room, but they left the old, stained carpets. WHY????? Appears the property is in transition to being a lower end 'holiday inn express" from a (ahem) "residential" hotel. Some of the more long term residents made themselves quite comfortable, taking over the pool, being loud in the hallways, leaving trash about the place etc. Management needs to decide which group they're catering to, but glad my family was only there one night. Described as non-smoking, but other guests were smoking-leaving cigarette butts in hallway, stinking the place up. Property could be better, but staff needs to work to enforce non-smoking, and noise policies so that a few guests don't ruin it for others.

Pros: That it had a pool and it was easy to find.

Cons: The parking was cramped and had no handicapped parking spots near the front door. The sink in our room was very slow to drain and the room was very small.

Cons: I was charged the total price, when we asked to split it. They charged my friend half and charged me full. That is extra charging. It's BS.