Pros (+) Ocean and pool is nice
Cons (-) Poor communication Lots of empty promises Uncomfortable couch bed. My daughter had to sleep on the floor View of a palm tree and not the beach No help trying to extend stay
4 stars
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
KM. 12.5 Blvd Kukulcan, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 891 4200Photos of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Overview
Just a minute away from La Isla Shopping Village, this 5-star resort has a heated pool, a Jacuzzi and a private beach. Popular amenities, such as a sauna and outdoor tennis courts, ensure a satisfying stay in Cancun.
Guests can enjoy a range of relaxing treatments and beauty therapy at the on-site spa, Heavenly Spa by Westin. It offers babysitting services, a currency exchange and a reception that is available 24 hours a day. Those staying at the property can also enjoy a table tennis table and miniature golf.
The rooms are air conditioned and offer a ceiling fan and a refrigerator. They are also fitted with a microwave, a dishwasher and a hair dryer.
Those preferring to eat at the resort can dine at the on-site restaurant, open for breakfast. The in-house bar provides a relaxing setting for an evening drink. Guests may also wish to discover the many well-known bars, restaurants and cafés that Hotel Zone has to offer.
The Westin Lagunamar Ocean Resort Villas & Spa Cancun is an ideal base to explore nearby Gran Puerto and Iberostar Cancun Golf Course, as well as everything the local area has to offer. Petempich Bay is also an easy drive away.
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Amenities at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
- Private beach
- Outdoor pool
- Infinity pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Bicycle hire
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24-hour front desk
- Safety deposit box
Kitchen
- Kitchen
- Kitchenette
- Dishwasher
- Dishes
- Microwave
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Laundry service
- Clothes dryer
- Iron and ironing board
- Tumble dryer
- Washing machine
Things to do
- Gift shop
- Bicycle hire
- Golf
- Mini-golf
- Table tennis
- Basketball court
Family friendly
- Babysitting or child care
- Child-friendly
- Cribs available
- Child pool
- Kids' club
- Playground
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
- DVD player
Accessibility and suitability
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Grill
- Balcony
Health and safety
- Deadbolt locks
- Emergency exit
- Emergency contact numbers
- Safe
- Cleaning products
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Dining
- Restaurant
- Bar/Lounge
- Snack bar
- Dining table
General
- Living room
- Storage available
- Sea view
- Telephone
Fitness
- Fitness centre
- Tennis
- Fitness room
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Desk
Reviews of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
8.7
Very good
964 verified ratings
Wonderful
631
Very good
124
Good
82
Okay
36
Fair
37
Mediocre
14
Poor
40
Summary of reviews
Pros (+)
Cons (-)
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Score by provider
8.6 out of 10
302 reviews
9.1 out of 10
89 reviews
9.1 out of 10
8 reviews
9.1 out of 10
7 reviews
All reviews
Pros (+) Every room is clean I like size of the bedrooms nice view the pool area
Cons (-) Two different main entrance having to walk a lot layout of the hotel
Pros (+) Close to a shopping mall. Walkable to a tourist shopping mall
Cons (-) The food is ok but it takes way too long. sometimes it takes more than 40 mins of wait after ordering.
Pros (+) awesome room and pools. the beach was the best
Cons (-) not enough authenticity
Pros (+) The same staff year after year. So friendly and gorgeous beach and pool! Location is great and love having washer and dryer in the room. We have already booked our return!
Cons (-) Loved it all!
Pros (+) An amazing resort to relax and enjoy the beach, swim in the sea or the many swimming pools.
Pros (+) Liked/Loved: -Friendly Staff. Always willing to help. Always a friendly hello and smile. Sure, on occasion, there was a communication gap because I was in a foreign country and did not speak the local language. The staff was more than patient with me. Thank you! -Accommodation: Awesome! we stayed in the single studio with the kitchenette. Just perfect to eat in if needed (Grills on site). Downtown...
Cons (-) Disliked: It's Cancun! What is there not to like _______ ? (if you fill in the blank, don't go). Okay, I did not like the ugly drunk Americans.
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Location
KM. 12.5 Blvd Kukulcan, 77500 Cancún, Quintana Roo
What's nearby
- La Isla Shopping Mall159 m
- Kukulcan Plaza0.8 km
- Spa at The Royal Sands1.3 km
- Cancun Golf Club at Pok Ta Pok2.8 km
- Hard Rock Cafe Cancun3.1 km
- CoCo Bongo Cancun3.1 km
- Cancun Convention Center3.3 km
- Iberostar Cancun Peninsula Convention Centre5 km
- Iberostar Golf Club Cancun5.2 km
- Playa Delfines5.7 km
- El Rey Ruins5.8 km
- Puerto Cancun7.3 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Price per night. Prices are not fixed and may vary with time.
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Nearby hotels and places to stay
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See cheapest stays in CancúnMost recommended
See most recommended stays in CancúnGood to know
Value for money | 8.2 |
|---|---|
Distance to city centre | 8.6 km |
Nearest airport | Cancun |
Distance to airport | 14.3 km |