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The Ritz-Carlton, Cancun

Retorno del Rey #36, Zona Hotelera, 77500 Cancun, QR, Mexico
+52 998 881 0808

AED 834+

Sat 3/12 Check in
Sun 4/12 Check out

Overall guest ratings

9.3/10 Excellent
Based on 635 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.4
  • 5.8

Good to know

  • Nice building
  • Professional service
  • Great shopping
  • Friendly service

Nearby

    show all

    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Playground
    • Private beach
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 635 reviews
    • 9.6 "World class service."
    • 9.5 "Terrific location."
    • 9.4 "Excellent breakfast."
    • 8.4 "Food is delicious."
    • 8.4 "Rooms are great."
    • 5.8 "Average value."
    • 3.0 "Disappointing internet connection."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 374 reviews
    • 9.3 "World class service."
      8.8 "88% thought the service was very professional."
      9.8 "98% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 8.5 "Comfort level is high."
    • 8.3 "Rooms are great."
      8.6 "86% said rooms were clean."
    • 6.3 "Average value."

    Overall rating

    9.5 Excellent
    Based on 254 reviews
    • 9.6 "Terrific location."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 8.0 "Rooms are great."
    • 7.3 "Good vibe."
    • 6.5 "Pool is mediocre."
    • 5.8 "Average value."
    View all review categories

    Overall rating

    9.4 Excellent
    Based on 6 reviews
    • 9.6 "World class service."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Professional service"
    "Great shopping"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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