Overview

Royal Solaris Cancun

Boulevard Kukulcan Km 20.5, Lote 64, 77500 Cancun, QR, Mexico
+52 998 848 8400

AED 687+

Overall guest ratings

8.0/10 Good
Based on 2,467 reviews

Review highlights

  • 8.9
  • 8.9
  • 6.2
  • 5.6

Good to know

  • Clean rooms
  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Beautifully nestled between the Caribbean Sea and the Nichupté Lagoon in the less-crowded southern end of Cancún, Royal Solaris Cancún is within 2 km (1.25 mi) of the El Rey Mayan ruins and Wet'n Wild waterpark

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Hot tub
    • Airport shuttle
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Room service
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 2,467 reviews
    • 8.9 "Breakfast is good."
      8.8 "88% were happy with the price of the breakfast."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
      9.4 "94% said the recreation staff was great."
      10.0 "Excellent childcare, thought 100%."
      7.1 "Housekeeping was great, according to 71%."
      8.9 "Lovely bar service, according to 89%."
      8.1 "Lovely pool/beach service, according to 81%."
    • 8.7 "Location is great."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
      7.8 "78% liked the proximity to shopping."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      8.5 "Easily accessible by car, said 85%."
    • 7.1 "Tasty food."
      9.0 "Yummy desserts, said 90%."
      9.7 "97% loved the pizza."
      9.4 "94% enjoyed the snacks that were offered."
      8.5 "85% were happy with the price."
      10.0 "100% loved the sushi selection."
      7.5 "75% enjoyed the side dishes."
    • 6.2 "Average value."
    • 6.2 "Bar is ok."
    • 5.6 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.2 "Only 52% thought the furniture was functional."
    • 3.5 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
      3.1 "69% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."
      0.6 "94% criticized the small bathroom."
    • 2.3 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 1,455 reviews
    • 8.9 "Breakfast is good."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      9.0 "90% found the restaurant service to be one of the best."
    • 8.3 "Location is great."
      8.6 "86% liked the proximity to sightseeing."
      9.7 "97% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 7.0 "Tasty food."
      8.8 "Yummy desserts, said 88%."
      9.8 "98% loved the pizza."
      9.2 "92% enjoyed the snacks that were offered."
    • 6.2 "Bar is ok."
    • 6.0 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.7 "Average value."
    • 5.7 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.1 "Only 51% thought the furniture was functional."
    • 3.8 "Not very comfortable."
      3.3 "67% thought it was too noisy."
      3.9 "61% didn't like the uncomfortable beds."
      1.1 "Air conditioning was criticized by 89%."
      0.8 "92% criticized the small bathroom."
    • 2.1 "Disappointing internet connection."
      2.3 "77% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 1,011 reviews
    • 9.3 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      10.0 "Excellent childcare, thought 100%."
      7.1 "Housekeeping was great, according to 71%."
      9.3 "93% said the recreation staff was great."
    • 8.9 "Location is great."
      10.0 "Good access to the airport, said 100%."
      9.9 "99% appreciated the closeness to the beach."
    • 8.8 "Breakfast is good."
    • 7.5 "Tasty food."
      9.1 "Yummy desserts, said 91%."
    • 6.2 "Bar is ok."
    • 5.0 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      5.1 "Only 51% thought the furniture was functional."
    • 4.9 "Value below average."
      2.2 "78% thought it was overpriced."
    • 3.2 "Quite uncomfortable."
      2.8 "72% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    • 1.9 "Disappointing internet connection."
      2.2 "78% thought it was overpriced."
      1.6 "84% said the wifi quality was bad."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean rooms"
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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