Overview

Novotel Cairns Oasis Resort

122 Lake Street, Cairns, QLD 4870, Australia
+61 740 801 888

AED 347+

Overall guest ratings

7.8/10 Good
Based on 1,599 reviews

Review highlights

  • 9.4
  • 9.1
  • 6.0
  • 5.7

Good to know

  • Comfortable beds

Nearby

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    About

    Relax in tropical 4-star comfort at Novotel Cairns Oasis Resort hotel, five minutes' walk from the esplanade. Your airy modern room's balcony overlooking the lagoon pool or the lush gardens is the perfect private space to unwind. With the swim-up Aqua Bar and the pool's white sand beach, both kids and adults have fun at Novotel.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Spa
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,599 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      7.5 "Easily accessible by car, said 75%."
      8.3 "Good access to the airport, said 83%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Excellent pool."
    • 8.2 "Bar is amazing."
      7.3 "Lovely bar service, according to 73%."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      10.0 "100% said the tour guides were very nice."
      7.3 "Lovely bar service, according to 73%."
      9.4 "94% said the recreation staff was great."
      7.1 "Management was excellent, said 71%."
    • 7.6 "Good breakfast."
    • 6.0 "Average value."
    • 5.7 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.6 "Internet is average."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 3.6 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 879 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Excellent pool."
    • 8.3 "Bar is amazing."
    • 7.6 "Good breakfast."
    • 7.2 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.2 "Average value."
    • 5.6 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      5.6 "Only 56% said rooms were big enough."
    • 4.5 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      3.2 "68% found problems with the furniture."
      3.8 "62% didn't like the balcony."
      1.8 "Air conditioning was criticized by 82%."
      2.8 "72% said the bathroom was dirty."
    • 4.0 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 3.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 463 reviews
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Pool is good."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 7.9 "Good bar."
    • 7.2 "Good breakfast."
    • 5.9 "Average value."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.3 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      1.7 "Air conditioning was criticized by 83%."
      1.0 "For 90%, the rooms looked old."
      3.4 "66% found problems with the furniture."
      3.2 "68% didn't like the balcony."
    • 4.2 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 3.3 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 31 reviews
    • 8.0 "Great service."
    • 5.6 "Internet is average."
    • 5.0 "Average cleanliness."
      4.8 "52% said rooms were dirty."
    • 4.8 "Rooms are not good."
      4.8 "52% said rooms were dirty."

    Overall rating

    7.9 Good
    Based on 223 reviews
    • 9.4 "Terrific location."
    • 9.0 "Excellent pool."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 6.1 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
    • 5.5 "Internet is average."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 3.5 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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