3 stars
Crystal Garden Resort & Restaurant
Photos of Crystal Garden Resort & Restaurant
Overview
Hotel connected to a shopping center in Cairns North with free parking This smoke-free hotel features an outdoor pool, a restaurant, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in, and express check-out are onsite. Housekeeping is available on request. Crystal Garden Resort & Restaurant offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations offer separate sitting areas and include desks. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request. Recreational amenities at the hotel include an outdoor pool.
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Amenities at Crystal Garden Resort & Restaurant
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Adapter
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- No smoking
- Toilet with grab rails
- Upper floors accessible by stairs
- Designated smoking area
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Soundproofing
- Tile/marble floor
- Pool view
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- Concierge service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
Dining
- Electric kettle
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
Pool and spa
- Outdoor pool
- Sauna
- Plunge pool
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
Fitness
- Fitness centre
Reviews of Crystal Garden Resort & Restaurant
6.0
Okay
1255 verified ratings
Wonderful
267
Very good
198
Good
266
Okay
118
Fair
138
Mediocre
106
Poor
162
Summary of reviews
Guests say
Guests overwhelmingly criticized the hotel's cleanliness, citing issues like mold, sticky floors, and lack of housekeeping. Service was also a major concern, with many reviews mentioning the absence of staff and poor communication. Additionally, the value for price was deemed unsatisfactory, with several guests feeling that the hotel was overpriced for the quality provided.AI-generated from customer reviews
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Score by provider
5.9 out of 10
762 reviews
6.4 out of 10
86 reviews
3 out of 10
1 review
Location
18-24 James Street, Cairns, QLD 4870
What's nearby
- Cairns Hospital1.1 km
- Flecker Botanic Gardens1.6 km
- Down Under Cruise and Dive2 km
- Cairns Esplanade2 km
- Cairns Night Markets & Food Court2.2 km
- Cairns Central2.2 km
- Cairns Railway Station2.3 km
- Esplanade Lagoon2.3 km
- Barlow Park2.5 km
- Marlin Marina2.5 km
- Cairns Civic Theatre2.6 km
- Silverswift Dive and Snorkel2.7 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 10:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Crystal Garden Resort & Restaurant
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Crystal Garden Resort & Restaurant
Nearby hotels and places to stay
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See most recommended stays in CairnsGood to know
Value for money | 6.6 |
|---|---|
Distance to city centre | 2.0 km |
Nearest airport | Cairns |
Distance to airport | 2.7 km |