Overview

Crystal Garden Resort & Restaurant

18 James Street, Cairns, QLD 4870, Australia
+61 740 315 888

AED 264+

Overall guest ratings

7.7/10 Good
Based on 532 reviews

Review highlights

  • 9.6
  • 9.5
  • 7.6
  • 5.6

Good to know

  • Good shuttle service
  • Friendly service
  • Good access to airport

Nearby

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    Amenities

    • Internet
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Safe
    • Sauna
    • Fitness centre
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
    • Facilities for disabled guests
    • Room service
    • Tennis
    • Airport shuttle
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 528 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.5 "95% were happy with the shuttle service."
      9.2 "92% thought the service was very professional."
    • 9.5 "Excellent value."
      9.7 "97% were happy with the price of the breakfast."
    • 7.6 "Good breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 7.6 "Good location."
      10.0 "Good access to the airport, said 100%."
      8.6 "Great parking, according to 86%."
    • 6.3 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      5.8 "Only 58% thought the shower was ok."
    • 5.3 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.5 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 316 reviews
    • 9.4 "Excellent value."
      9.7 "97% were happy with the price of the breakfast."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      9.3 "93% were happy with the shuttle service."
    • 7.6 "Good breakfast."
      9.7 "97% were happy with the price of the breakfast."
    • 7.3 "Good location."
      10.0 "Good access to the airport, said 100%."
    • 6.6 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.6 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.7 "Beds were acceptable for 67%."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 132 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
    • 9.3 "Excellent value."
      9.8 "98% were happy with the price of the breakfast."
    • 7.8 "Good breakfast."
      9.8 "98% were happy with the price of the breakfast."
    • 7.4 "Good location."
    • 6.1 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 5.1 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 4.8 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
    • 4.1 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 79 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.6 "Excellent value."
    • 7.7 "Good location."
    • 7.5 "Good breakfast."
    • 6.6 "Average comfort."
      6.7 "Beds were acceptable for 67%."
    • 6.1 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Good shuttle service"
    "Friendly service"
    "Good access to airport"
    data provided by TrustYou
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